Server

Required Duties and Responsibilities:

• Passionate about craft beer and customer satisfaction
• Arrives to work on time, well groomed in a clean uniform for every shift
• Adheres to uniform standards and dress code
• Demonstrates a positive attitude at all times, willing to help out where needed
• Greets guests with friendliness and enthusiasm
• Takes the guest’s order and recommends beverages to enhance their experience
• Serves beverages in a timely manner according to procedures
• Maintains full knowledge of beer products and descriptions
• Knowledgeable of Wine and other featured beverages
• Knowledgeable of food offerings
• Can describe and recommend menu items
• Provides the highest level of service in accordance with our steps of service
• Maintains a professional relationship with all co-workers
• Follows all safety, sanitation, and employee guidelines
• Follows shift checklists and standard operating procedures
• Follows direction from managers and owners
• Follows Opening & Closing checklist to prepare for business and close down at end of the shift
• Maintains a clean work area and guest environment during the shift
• Clears tables of glasses, plate ware and debris when customers are finished
• Rolls silverware, stocks station and any other side work duties
• Smiles and interacts with all Guests at all tables, not just their own
• Follows all requirements for the responsible service of alcohol
• Verifies guest’s age by checking valid ID cards to comply with state alcohol regulations
• Can complete requirements of job without constant supervision
• Understands basic money handling and can make proper change and process credit cards
• Must be flexible in schedule requirements as hours may fluctuate due to promotional and community events

Candidate Requirements:

• Must live less than 15 miles from Big Bear Restaurant.
• Must have 2+ years of serving experience in a high volume restaurant.
• Meet state & local age requirements for serving alcohol
• Previous bar server experience preferred but not required
• Must be able to lift and carry 30 pounds
• Must be able to balance and carry multiple food and beverage items to and from table area
• Must be able to stand, walk, lift and bend for long periods of time
• Excellent people skills and outgoing personality
• Team Player
• Hard Working
• Honest

Summary

As a Restaurant Server, you will be essential in delivering outstanding customer service and enhancing the dining experience for our guests. Reporting to the Restaurant Manager, you will utilize your core skills in serving, food safety, and food handling to take orders and serve meals efficiently. Your premium skills in hospitality and guest relations will enable you to create a welcoming atmosphere, while your relevant experience in restaurant and bar settings will ensure you meet our high standards. Join our team to contribute to a vibrant dining environment and ensure guest satisfaction.