Four Seasons logo

Server Assistant/Busser - San Francisco at Embarcadero

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $28.76
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Parental leave pay
Employee Meals
Paid holidays
Paid vacation
paid sick days

Job Description

Four Seasons is a globally renowned luxury hotel company distinguished by its commitment to providing exceptional guest experiences through genuine hospitality and outstanding service. The organization is powered by its dedicated people—a collective of individuals passionate about growth, excellence, and creating moments that leave lasting impressions. This dedication is deeply embedded in the company culture, centred on respect and the belief that success thrives in an environment where people feel valued and inspired. Four Seasons Hotel San Francisco at Embarcadero represents a prestigious addition to the brand's portfolio, offering an urban retreat experience with panoramic views stretching across the city and bay from the top floors of a towering landmark. Located strategically near iconic city attractions such as Union Square, the Ferry Building, and Fisherman's Wharf, this hotel stands as a symbol of luxury and urban elegance.

The role of Server Assistant/Bus person at Four Seasons Hotel San Francisco at Embarcadero is a key position within the Food & Beverage department that supports the delivery of impeccable dining experiences. This role involves greeting guests professionally, delivering food and beverages with attention to detail, and ensuring the seamless operation of the dining service by assisting servers and maintaining the dining environment. The ideal candidate possesses a blend of hospitality skills, a positive attitude, and an ability to anticipate guest needs. Responsibilities include serving beverages and food, explaining menu items, answering questions in the absence of servers, and effectively communicating with team members to uphold the Four Seasons standard of service. Physical stamina is also essential as the position requires moving tables and chairs and lifting up to 50 pounds. This position offers an hourly rate of $28.76 and includes a comprehensive benefits package designed to support the employee's wellbeing and professional growth.

Four Seasons is dedicated to fostering an employee experience that matches the luxury guest experience it is famous for. By maintaining favorable staff-to-guest ratios and investing in staff training, Four Seasons ensures every employee has the opportunity to flourish and build a lifelong career. The company’s work culture values attitude as much as skill, emphasizing motivation and a passion for service excellence. Joining the Four Seasons team in San Francisco means becoming part of a prestigious global brand recognized for its innovative hospitality practices and distinguished work environment. This role is ideal for individuals seeking growth in the hospitality industry within a company that rewards dedication and offers extensive career development opportunities.

Job Requirements

  • High school diploma or equivalent
  • minimum 6 months of relevant food service experience
  • ability to work flexible shifts including weekends and holidays
  • physical ability to lift up to 50lbs
  • fluent English communication skills
  • legal authorization to work in the United States

Job Qualifications

  • Flexible schedule with the ability to work all shifts, weekends and holidays
  • fluent English
  • at least 6 months of food service experience, preferably in a luxury hotel, resort, or in a fast-paced high-end restaurant
  • ability to push, pull or lift up to 50lbs
  • successful candidate must possess legal work authorization in the United States

Job Duties

  • Greet guests in a professional manner
  • serve beverages and food items while explaining the contents
  • anticipate the guest's needs
  • assist restaurant servers and guests with all aspects of service including retrieving food from the kitchen using a tray and safely transporting it to guests
  • removal of items from guest's table
  • answer questions regarding menu and other offering including specials in the immediate absence of a server
  • clearly communicate with servers, other restaurant employees and supervisors/management regarding regular service, special requests, service issues, and any other important information
  • move tables and chairs throughout the restaurant as needed
  • perform this position to Four Seasons Standards and learn the Sequence of Service

Job Criteria

Experience

Entry Level (1-2 years)


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