Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $16.90 - $18.90
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a well-established and renowned restaurant chain that specializes in offering a unique blend of Asian-inspired cuisine combined with exceptional dining experiences. Known for its innovative menu and vibrant atmosphere, P.F. Chang's has grown to become a favorite destination for customers seeking high-quality casual dining in a welcoming environment. The company prides itself on its commitment to customer satisfaction, culinary excellence, and fostering a positive workplace culture for its employees.

This opportunity is for the role of Busser, Runner, or Service Assistant at P.F. Chang's, available immediately for both full-time and part-time positions. The pay range for this role is $16.90 to $18.90 per hour plus tips, making it a competitive option for candidates looking to build a career in the restaurant industry. The role is essential to the smooth operation of both dine-in and takeout services, ensuring customers receive a seamless and enjoyable experience from order placement to meal delivery. The Busser, Runner, or Service Assistant supports the restaurant team by maintaining cleanliness, helping with food delivery within the restaurant, bussing tables, and assisting with side work and catering orders.

Key responsibilities include guiding guests through their experience by accurately taking and reviewing orders for takeout and catering, delivering a warm and hospitable approach that helps exceed guest expectations, and maintaining a clean dining environment by clearing tables, bussing dishes, and restocking stations. This multi-faceted role also demands an understanding of the restaurant's seating layout and the ability to effectively communicate and collaborate within a fast-paced team environment.

P.F. Chang's values development and growth; thus, training is provided on the job, making this an excellent position for individuals without previous experience in the restaurant industry. The company offers flexible scheduling and opportunities for career advancement through promotions from within, encouraging long-term career paths. Moreover, team members benefit from exclusive discounts, a referral program, and competitive pay, all while working for a company dedicated to meaningful work and a purpose-driven culture: To Celebrate Life. Family. Food.

Additionally, qualifying team members may access a 401(k) retirement plan, medical, dental and vision insurance based on hours worked, and paid sick leave in qualifying jurisdictions. P.F. Chang's commitment to employee well-being, training, and inclusive culture makes this an attractive opportunity for individuals seeking meaningful employment and career growth in hospitality and customer service fields.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Able to operate kitchen equipment including coffee machine, iced tea machine, lemon slicer, and point of sale system
  • Ability to execute proper sanitation and safety procedures
  • Have or obtain a current Food Handler's Card
  • Able to communicate effectively
  • Ability to multi-task in a fast-paced, team environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent customer service skills
  • Ability to operate kitchen equipment including coffee machine, iced tea machine, lemon slicer, and POS system
  • Effective communication skills
  • Ability to multi-task in a fast-paced environment
  • Food Handler's Card preferred or willingness to obtain

Job Duties

  • Guide guests through experience while taking, placing, and reviewing orders for takeout and catering
  • Understand restaurant menu to assist guests with menu item choices and questions
  • Review orders with guests or delivery drivers ensuring order accuracy
  • Deliver exceptional hospitality exceeding guest expectations
  • Clear, clean, and sanitize restaurant tables and buss dishes to kitchen dishwasher
  • Restock, clean, and maintain all restaurant stations
  • Serve food or beverages for dine-in and takeout

Job Criteria

Experience

No experience required


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