Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $12.00 - $17.50
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

Highgate Hotels is a premier real estate investment and hospitality management firm known for its extensive expertise and impressive portfolio of over $15 billion in assets under management. With a strong presence spanning North America, Europe, the Caribbean, and Latin America, Highgate has established itself as a leader in the hospitality industry. The company boasts a diverse collection of more than 400 hotels, including bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts. Committed to innovation and excellence over its 30-year history, Highgate leverages contemporary programming, digital acumen, and advanced revenue management tools to stay ahead of market trends and maximize asset value. The company’s leadership, comprised of seasoned hospitality professionals, guides the organization with vision and expertise, positioning Highgate as a trusted partner to top ownership groups and major hotel brands worldwide. More information about Highgate can be found at www.highgate.com.

The role available at Highgate is for a Busser at the Monterey Beach Hotel located in Monterey, CA. This full-time hourly position is pivotal in maintaining the high standards of cleanliness and service that guests expect at Highgate properties. The Busser works closely under the supervision of servers, assisting in delivering seamless dining experiences through diligent upkeep of cleanliness and presentation standards within the dining area. Responsibilities include keeping work areas clean and stocked, ensuring tables are properly cleaned and set with fresh china, glassware, silverware, and linens, and assisting servers by delivering and refilling beverages. The Busser also plays a crucial role in managing soiled dishes and linens by breaking down trays in the dish room and completing daily opening and closing duties according to established standards. Flexibility and physical stamina are required as the Busser must be able to lift items weighing up to 100 pounds and maintain standing throughout entire shifts. The role often demands assistance in serving guests during server absences and maintaining beverage levels in glasses and cups to ensure an exceptional guest experience from start to finish. This position is ideal for candidates with prior restaurant experience or hospitality background seeking to contribute to a top-tier hotel brand that values quality service and teamwork.

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Previous restaurant experience encouraged
  • Ability to work flexible and long hours
  • Physical ability to lift up to 100 pounds occasionally and stand throughout shift

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or a related field preferred
  • Previous restaurant experience encouraged
  • Ability to work long and flexible hours
  • Physical ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly
  • Ability to stand for entire shift

Job Duties

  • Keep all work areas clean and properly stocked according to the current meal period
  • Keep all tables cleaned and properly set according to property specific standards
  • Break down trays of soiled dishes and linen in the dish room area according to established standards
  • Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests
  • Complete daily opening and closing duties and cleaning according to established side-work checklist
  • Provide service to guests in waiter's absence as needed
  • Maintain beverage levels in glasses/cups on table at least full at all times (coffee, tea, soda, lemonade, and water)

Job Criteria

Experience

Entry Level (1-2 years)


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