Denny's logo

Host/Hostess - Franchise

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $7.25 - $22.00
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Work Schedule

Flexible
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Benefits

flexible scheduling
competitive pay
safe work environment
Opportunities for advancement
Employee education support
teamwork culture
inclusive workplace

Job Description

This job posting is for employment at an independently owned and operated franchise of Denny's, a well-known restaurant brand recognized across the United States. Denny's has built a reputation as a family-friendly diner that serves breakfast, lunch, and dinner round the clock. The establishment prides itself on creating a welcoming atmosphere for guests, offering comfort food in a casual dining environment. Being an independent franchise means that this specific restaurant is operated by a local franchisee who manages day-to-day operations including hiring, disciplinary decisions, and work schedules. The franchise operates with the support of the nationwide Denny's organization but retains autonomy in its employment practices.

Joining this Denny's franchise team opens the door to a career path in hospitality and customer service within a robust and recognizable brand. Known for its commitment to employee growth, Denny's encourages advancement through ongoing education and leadership opportunities. The restaurant emphasizes creating a safe and sanitized work environment, which remains a top priority especially in consideration of public health needs. The positions available offer flexible scheduling options, making it a great fit for students, part-time workers, or anyone looking for a supportive workplace with competitive pay rates.

The role being offered is that of a Host or Hostess, a critical customer service position at the front of the house. As a Host or Hostess, employees will be responsible for greeting each guest as they enter, managing seating arrangements efficiently, and ensuring a smooth flow of restaurant operations from the entrance onward. These positions are integral to the guest experience, as they set the tone for visits by welcoming patrons warmly and providing assistance as needed. The role requires excellent communication skills, professionalism, and patience, qualities that will enhance every guest interaction.

Compensation for the Host or Hostess role ranges from a minimum wage of $7.25 to a potential maximum of $22.00 per hour, reflecting factors such as experience, hours worked, and perhaps additional responsibilities. This wage range highlights an opportunity for growth not only in skills but also in earnings. The job posting makes clear this employment opportunity is provided through an independent franchisee who handles all employment matters including hiring, discipline, and scheduling, independent of the national corporate franchisor.

This position offers a great starting point for individuals seeking experience in the fast-paced restaurant industry. Beyond the immediate duties, working at Denny's allows employees to develop transferable skills such as teamwork, multitasking, customer service, and interpersonal communication. Additionally, Denny's commitment to diversity and inclusion ensures a welcoming workplace for employees from all backgrounds. As part of the team, hosts and hostesses are part of a friendly, collaborative environment that supports personal and professional growth with clear pathways for advancement. For those passionate about making customers feel valued and appreciated, this role at Denny's presents a rewarding career opportunity.

Job Requirements

  • minimum age of 16 years
  • ability to stand and walk for prolonged periods
  • excellent verbal communication skills
  • availability to work flexible shifts including weekends and holidays
  • ability to work in a team-oriented environment
  • no prior criminal convictions that could impede employment
  • commitment to maintaining a clean and safe work environment

Job Qualifications

  • high school diploma or equivalent
  • strong interpersonal and communication skills
  • previous customer service experience preferred
  • ability to multitask and work in a fast-paced environment
  • friendly and approachable demeanor
  • basic knowledge of food service operations advantageous

Job Duties

  • greet and seat guests promptly
  • manage seating arrangements and wait lists efficiently
  • maintain cleanliness and organization of the host stand area
  • communicate effectively with serving staff and management
  • provide menus and answer basic questions about the menu
  • assist with customer service needs and resolve guest concerns
  • adhere to health and safety standards

Job Criteria

Experience

No experience required


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