Director of Events Planning

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $80,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule

Job Description

Savour Hospitality is a distinguished leader in the hospitality industry known for its dedication to exceptional service and innovative event management. The company excels in delivering comprehensive hospitality solutions, encompassing event planning, venue management, and customer service across various properties. As a full-service hospitality provider, Savour Hospitality prides itself on cultivating dynamic environments where guests enjoy memorable experiences shaped by quality, professionalism, and attention to detail. The company has cultivated a vibrant corporate culture centered around respect, collaboration, performance, and a service-focused approach, setting itself apart as an employer of choice for professionals aiming to develop their careers in the hospitality field.

The role of Director of Events Planning at Savour Hospitality is a senior leadership position that demands not only a high level of organizational and managerial skill but also exceptional interpersonal abilities. This role is pivotal in overseeing the daily operations of the event planning team, ensuring seamless coordination from the initial event sales phase through execution and final client follow-up. The director manages the entire administrative process linked to pre-event and post-event activities, guaranteeing that every phase transitions smoothly and efficiently. This includes direct supervision of event staff who work diligently to enhance client satisfaction and maximize revenue opportunities.

The Director of Events Planning is responsible for setting strategies that improve event operations, fostering an environment of high guest satisfaction, and overseeing the financial performance of the department. Key responsibilities also include cultivating teamwork, up-selling catering and group room blocks, maintaining positive relationships with guests and vendors, and driving continuous improvement in service quality based on feedback and operational data. The position calls for an adept leader who can combine strategic planning with hands-on management skills to drive departmental success and business growth.

Apart from operational duties, the Director acts as a champion of company values such as respect, collaboration, and performance, embedding these principles into every layer of event operations. The role also entails handling schedules, conflict resolution, menu development collaborations, budget management, and safety protocol implementation. This position requires flexibility in working hours including availability for evenings, weekends, and varying shifts to meet business needs.

Savour Hospitality offers a full-time employment opportunity with an annual salary range between $70,000 and $80,000. The position is located in Cleveland, OH, and mandates in-person work to foster closer team collaboration and client interaction. This Director role is not only about managing events but setting new standards of excellence in hospitality within a supportive and inclusive work environment. Savour Hospitality also conducts a thorough background check process, including reference verification, drug testing, credit, and criminal history checks to ensure a safe workplace for all employees.

Joining Savour Hospitality as the Director of Events Planning offers a chance to lead a talented team within a reputable company that values innovation, leadership, and dedication to service. Candidates will find a workplace committed to supporting career growth and recognizing the contributions of its employees, all while delivering unparalleled experiences to guests. This role is ideal for professionals who thrive in dynamic settings and want to make a significant impact in the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Degree in hotel and restaurant management, hospitality, business, or a related field preferred
  • At least 4 years of related experience
  • Knowledge of accounting systems preferred
  • Excellent written and oral communication skills
  • High level of customer service
  • Ability to focus on details and resolve numerical problems
  • Ability to work independently and in a team

Job Qualifications

  • High school diploma or equivalent
  • Degree in hotel and restaurant management, hospitality, business, or related field preferred
  • At least 4 years of related experience
  • Knowledge of accounting systems preferred
  • Excellent written and oral communication skills
  • High level of customer service
  • Ability to focus on details and resolve numerical problems
  • Ability to work independently and in a team

Job Duties

  • Assigns all events turned over to event planning team
  • Oversees turned opportunities' function space and group room blocks
  • Communicates and executes departmental and property emergency procedures
  • Leads execution of activities to support event management strategy
  • Works with direct reports to review scheduled events and troubleshoot challenges
  • Leads discussions to review event complexity and avoid service failures
  • Manages customer budgets to maximize revenue and meet needs

Job Criteria

Experience

Mid Level (3-7 years)


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