Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible schedule
Employee Discounts
opportunities for growth
Fun and inclusive work environment
training provided

Job Description

Pacific Catch, Inc. is a reputable restaurant brand known for its commitment to delivering exceptional hospitality and high-quality dining experiences. With a strong emphasis on core values, hospitality standards, and team member collaboration, Pacific Catch, Inc. fosters a work environment that values each individual and promotes both personal and professional growth. As part of their dedicated team, employees contribute to the continued success of a vibrant and customer-focused restaurant culture that prioritizes guest satisfaction and exceptional service.

The Server position at Pacific Catch, Inc. is a dynamic, part-time role suited for individuals who are passionate about offering first-class service and genuine hospitality to every guest. Emphasizing the importance of communication, attentiveness, and product knowledge, Server team members serve as the vital link between the kitchen and guests, ensuring smooth, memorable dining experiences. This role requires flexibility in scheduling, including mandatory weekend availability, and is compensated at $16.90 per hour. The part-time, hourly, non-exempt position offers varied hours week to week, making it ideal for individuals seeking flexible work arrangements within the restaurant industry.

Servers at Pacific Catch, Inc. are trained to present menus knowledgeably, offer recommendations tailored to guests' preferences, and accurately take and process orders using the point-of-sale system. They are entrusted with maintaining the dining area, including clearing used utensils, napkins, and glassware efficiently to uphold a polished dining atmosphere. The role also involves up-selling menu items strategically without compromising the guest experience. As a significant customer-facing position, servers are expected to consistently check in with guests throughout their meals to ensure satisfaction and address any concerns promptly.

This position is not only about serving food and beverages but also about actively contributing to an inclusive, encouraging, and fun workplace. Pacific Catch, Inc. actively nurtures and retains team members who align with the company's values and hospitality standards, promoting a collaborative environment where employees are respected and valued. The opportunities for growth within the company include both personal skill development and potential career advancement in hospitality, making this a rewarding role for those invested in long-term careers in the restaurant sector.

Overall, the Server role at Pacific Catch, Inc. is vital for maintaining the high standards of guest service that the company is known for. This position requires individuals who are energetic, reliable, and dedicated to providing an excellent dining experience. By joining the Pacific Catch family, employees become part of a welcoming team committed to hospitality excellence and to ensuring every guest feels cared for and valued.

Job Requirements

  • Must be able to stand and exert well-paced mobility for periods of up to 5 hours in length
  • Must be able to reach, bend, stoop and frequently lift up to 35 pounds

Job Qualifications

  • High school education is required
  • Hospitality or other degrees are a plus
  • Minimum 1-year experience in the restaurant/customer service industry preferred

Job Duties

  • Present drink menu, make recommendations, and answer questions regarding food and beverages
  • Take orders
  • promptly serve food and drink, and check in with guests regarding their experience
  • Up-sell whenever possible
  • Record drink or food orders accurately and immediately after receipt into POS
  • Accept and process guest payment and make the correct change as applicable
  • Efficiently maintain your guest's table throughout the meal
  • Clear chopstick wrappers, dirty napkins, dirty glasses, dirty dishes, and dirty silverware as necessary

Job Criteria

Experience

Mid Level (3-7 years)


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