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RN Clinical Liaison

Job Overview

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Compensation

Salary
Range $59,100.00 - $78,900.00
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Benefits

competitive pay
401(k) with Company Match
Career advancement opportunities
National recognition programs
Local recognition programs
Teammate Assistance Fund
Medical insurance
Dental Insurance
Vision Insurance
Mileage reimbursement
Fleet vehicle program
Paid Time Off
Paid holidays
wellness programs
Education support
Tuition Assistance
Continuing Education Units
Life insurance
long-term disability insurance
voluntary benefits

Job Description

Gentiva Hospice is a renowned leader in hospice care, palliative care, home health care, and advanced illness management, operating nearly 600 locations across 38 states in the United States. With corporate headquarters in Atlanta, Georgia, Gentiva prides itself on delivering compassionate, patient-centered care in the comfort and familiarity of patients' homes. Their commitment is to support patients and families through complex health challenges by offering expert clinical services and emotional support during times of need. As a trusted national provider, Gentiva's family of brands includes reputable hospice, palliative, and home health services known for quality care and professional excellence. Their culture focuses on collaboration, recognition of achievements, and fostering kindness among teammates, which creates a rewarding and supportive workplace environment.

The Hospice Clinical Liaison role at Gentiva Hospice is a critical position that serves as the bridge between patients, families, referral sources, and the hospice care team. This role demands an experienced and compassionate nurse who can manage the intake and referral processes with efficiency and empathy. The clinical liaison ensures smooth communication, timely admissions, and adherence to legal and clinical standards, directly contributing to the quality and accessibility of hospice care. Day-to-day, the liaison builds strong relationships with hospitals, physicians, case managers, and other healthcare professionals, educating patients and families about hospice services and coordinating the required documentation for admissions.

This position requires an in-depth understanding of hospice care, patient assessment skills, and the ability to manage multiple complex tasks. The role typically involves regular visits to healthcare facilities to maintain visibility and accessibility for discharge planners and referral partners. Beyond operational duties, the clinical liaison plays an essential part in enhancing community awareness and outreach efforts to grow hospice service referrals. Gentiva supports this role with robust benefits and opportunities for career growth, emphasizing the organization's commitment to professional development and employee well-being. The ideal candidate will bring not only qualified clinical expertise but also strong interpersonal skills and a dedication to compassionate care for terminally ill patients and their families.

Job Requirements

  • Licensed nurse with three to five years of hospice experience required
  • BSN with five or more years of hospice experience preferred
  • current RN license to practice nursing in the state of employment
  • CPR certification
  • valid driver’s license and automobile insurance
  • minimum of three years hospice experience
  • strong knowledge of hospice care
  • excellent patient assessment and documentation skills
  • ability to supervise staff and coordinate services
  • excellent communication skills
  • compassion and sensitivity to patients and families
  • flexibility to manage shifting priorities

Job Qualifications

  • Licensed nurse with three to five years of hospice experience
  • BSN with five or more years of hospice experience preferred
  • prior experience as a discharge planner, case manager, or educator preferred
  • current RN license to practice nursing in the state of employment
  • CPR certification
  • valid driver’s license and automobile insurance
  • strong knowledge of hospice care and the unique needs of patients and families
  • familiarity with community resources and referral networks
  • excellent patient assessment and documentation skills
  • ability to supervise staff, coordinate services, and manage programs effectively
  • strong communication and interpersonal skills with sensitivity to diverse backgrounds
  • compassion and sensitivity to the needs of terminally ill patients and their families
  • flexibility to manage a variety of tasks and shifting priorities
  • professional maturity, collaboration, and tact in working with interdisciplinary teams
  • ability to influence and educate referral sources, patients, and families
  • demonstrated commitment to patient advocacy and quality care

Job Duties

  • Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals
  • assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families
  • educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion
  • complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met
  • serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs
  • make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians
  • build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services

Job Criteria

Experience

Mid Level (3-7 years)


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