Concierge, Hope Lodge - Thursday and Friday (7:30am-4:00pm)

The American Cancer Society (ACS) is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With over 1.3 million volunteers and numerous employees, ACS is committed to advancing cancer research, education, advocacy, and patient support services. The organization’s mission is focused on saving lives, celebrating lives, and leading the fight for a world without cancer. Headquartered in the United States with offices and programs throughout the country, ACS provides extensive resources and programs designed to help cancer patients and their families cope with the disease. As part of its commitment to diversity and inclusion, ACS fosters a workplace culture that respects and values the varied backgrounds and experiences of its employees and volunteers, enabling the organization to better serve diverse communities.

The American Cancer Society is currently seeking a part-time Concierge to join its Dallas, Texas location. This role is essential in ensuring a welcoming and supportive environment for guests arriving at the ACS facility. The Concierge will act as the first point of contact for visitors, managing front desk operations, and providing exceptional customer service. Scheduled to work Thursday and Friday from 7:30 AM to 4:00 PM, this position pays $20.48 per hour. The Concierge role involves a variety of responsibilities including greeting guests, managing check-in and check-out procedures, providing information about lodge amenities and community resources, coordinating transportation and the EMPOWER Program services and schedules, responding to guest requests and emergencies, maintaining organized front desk operations, and monitoring lobby security to implement safety protocols.

Success in this position requires a professional with strong communication and interpersonal skills, the ability to multitask and work independently, proficiency with Microsoft Office and multi-line phone systems, and excellent problem-solving abilities. The Concierge will play a key role in supporting the ACS mission by ensuring a safe, efficient, and positive experience for all visitors, which aligns with the organization's broader goal of supporting cancer patients and their families.

Working at ACS offers employees a fulfilling and meaningful career path where every day presents an opportunity to contribute to a life-saving cause. The organization supports its employees with a generous paid time off policy along with medical, dental, retirement, wellness, and professional development benefits. Its commitment to equal employment opportunity guarantees a workplace free from discrimination and dedicated to fairness and respect. By joining ACS in this role, individuals become part of a passionate team striving every day to end cancer as we know it for everyone, making a tangible difference in their community and beyond.