Miraval Hyatt Concierge - Full-Time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.25 - $19.75
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Employee stock purchase plan
paid family leave
Tuition Reimbursement
fitness center access
Employee Discounts

Job Description

Miraval Austin Resort and Spa is an iconic wellness brand with a legacy spanning over 30 years, celebrated worldwide for its unwavering commitment to well-being and holistic living. Nestled amidst breathtaking natural beauty, Miraval Austin provides an environment where balance, mindfulness, and care are more than aspirational values—they are ingrained in every facet of daily work and life. Known for fostering a culture of empathy, respect, and continuous growth, the resort offers a unique setting where employees are encouraged not only to excel professionally but also to develop personally. The workplace culture here emphasizes collaboration and support, enabling team members to thrive in an environment that truly values health and wellness alongside career success.

At Miraval Austin Resort and Spa, the role of a Full-time Miraval Hyatt Concierge represents an exciting opportunity to join a company where your contributions directly enhance the overall guest experience in a serene, welcoming environment. As a concierge, the selected candidate will be an integral part of a team dedicated to delivering exceptional service, making each guest's stay both memorable and rejuvenating. This full-time position offers an enriching career path backed by a company that invests in employee well-being by providing access to exclusive resort amenities including a fitness center, hiking trails, wellness programs, and more. Employees are supported with professional training and leadership growth opportunities, ensuring alignment between personal values and professional goals. The role is designed for individuals passionate about hospitality and wellness, who are inspired to make a meaningful impact, and who appreciate working for a respected, established brand that leads by example in cultivating a balanced and enriching work culture.

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year of experience in hospitality or related field
  • Excellent communication skills
  • Ability to work flexible hours including weekends and holidays
  • Friendly and approachable demeanor
  • Strong organizational skills
  • Ability to use computer systems and reservation software

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Strong interpersonal and communication skills
  • Ability to multitask and work in a fast-paced environment
  • Knowledge of wellness and hospitality industry is a plus
  • Proficiency in reservation and management software
  • Positive attitude and team-oriented mindset

Job Duties

  • Greet and assist guests with inquiries and requests
  • Provide detailed information about resort amenities and activities
  • Coordinate guest services including reservations and transportation
  • Collaborate with other departments to ensure seamless guest experiences
  • Maintain up-to-date knowledge of local attractions and events
  • Handle guest concerns promptly and professionally
  • Support wellness program promotions and participation

Job Criteria

Experience

No experience required


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