Event Planning Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,200.00 - $86,400.00
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Benefits

Medical
Dental
Vision
company-paid disability insurance
Life insurance
Employee assistance program
Supplemental benefits
401(k) with match
Employee Discounts
Paid vacation
Paid sick time

Job Description

Grand Hyatt Nashville is an esteemed luxury hotel located in the heart of Nashville, Tennessee, known for its sophisticated accommodations and impeccable event hosting services. As part of the renowned Hyatt Hotels Corporation, this property offers world-class amenities coupled with Southern hospitality, making it a preferred destination for both business and leisure travelers. The hotel prides itself on its commitment to exceptional guest experiences, from fine dining to convention services and social events, elevating Nashville's status on the national and international stage.

Situated amidst the vibrant cityscape, Grand Hyatt Nashville is a hub for conventions, weddings, corporate events, and social gatherings, requiring a high level of expertise in event planning and execution. The hotel’s dedication to quality is evidenced by its consistent efforts to maintain superior standards in service delivery and client satisfaction, positioning it as an industry leader within the hospitality sector.

The Event Planning Manager role at Grand Hyatt Nashville is pivotal in driving catering and event revenue through proficient client management and superior coordination of all event aspects. This full-time position commands an annual salary of $60,000 and entails collaborating closely with new and returning clients to ensure their event needs are met with precision and professionalism. The manager will act as the primary onsite contact for assigned group events, fostering long-term relationships while enhancing customer satisfaction and contributing directly to the hotel's growth.

Key responsibilities involve developing Banquet Event Orders and Convention Resumes, ensuring the seamless documentation and communication of special requests related to Food & Beverage, Audio-Visual, and other event specifics to relevant hotel departments. Maintaining meticulous records and managing event details like space requirements, room setups, agendas, and client revisions are integral to achieving flawless event execution.

Success in this role demands a highly organized, detail-oriented professional, adept at multitasking and anticipating client needs to resolve issues promptly. Strong communication skills, a professional demeanor, and a sound knowledge of catering, event planning, and convention services are essential. The candidate must be capable of coordinating across various hotel departments to guarantee all events meet or exceed client expectations, thereby bolstering the hotel’s reputation and market share.

Grand Hyatt Nashville offers a collaborative work environment where employees are valued and supported through comprehensive benefits packages, including medical, dental, and vision coverage, company-paid disability and life insurance, an employee assistance program, supplemental benefits, a 401(k) plan with matching contributions, employee discounts, and paid vacation and sick time. This ensures that the Event Planning Manager is well-equipped to deliver excellence while enjoying a robust and supportive employment experience.

As an equal opportunity employer, HM Alpha Hotels & Resorts, which manages Grand Hyatt Nashville, is committed to fostering an inclusive workplace free from discrimination and harassment. The company upholds equal employment opportunity principles, ensuring all hiring decisions are based solely on business needs, job requirements, and individual qualifications. This commitment promotes diversity, equity, and mutual respect within the organization, aligning with contemporary values and legal standards.

If you thrive in dynamic environments and possess a passion for event planning within the luxury hospitality industry, this role offers an exciting opportunity to advance your career. The Event Planning Manager at Grand Hyatt Nashville is a central figure in the hotel's continued success and growth, offering meaningful work, competitive compensation, and the chance to be part of an esteemed brand with a strong reputation in the market. Applications are currently being accepted for this vital position within the Event Management category at the Grand Hyatt Nashville location.

Job Requirements

  • Successful completion of a background check is required prior to employment
  • Minimum 3 years of banquet or meeting planner experience or equivalent combination of education and experience
  • Bachelor's degree in Business Administration Sales Marketing or related field preferred

Job Qualifications

  • Bachelor's degree in Business Administration Sales Marketing or related field preferred
  • Minimum 3 years of banquet or meeting planner experience or equivalent combination of education and experience
  • Strong client relationship and communication skills
  • Detail-oriented with excellent organizational and multitasking abilities
  • Ability to anticipate and resolve issues to ensure flawless event execution
  • Knowledge of catering event planning and convention services
  • Professional demeanor with a focus on customer satisfaction and revenue growth

Job Duties

  • Serve as the onsite contact for all assigned groups collaborating with clients to produce Banquet Event Orders and Convention Resumes
  • Ensure all special arrangements such as Food & Beverage Audio Visual and other requests are properly documented authorized and distributed to relevant departments
  • Maintain detailed files notes records and trace systems to ensure events meet customer expectations
  • Verify space requirements and meeting room set-up with clients and ensure public spaces are properly maintained
  • Confirm revisions in agendas room blocks and other event details and communicate changes to departments promptly
  • Finalize programs and agendas with clients and conduct pre-event checks to ensure readiness
  • Collaborate with internal departments to ensure quality and satisfaction for all scheduled functions
  • Maintain positive guest and employee relations through timely precise and courteous communication
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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