Operations & Events Manager

Nashville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Paid holidays

Professional Development

wellness programs

Job Description

The Owen Graduate School of Management is a prestigious professional school within Vanderbilt University, located in the vibrant city of Nashville, Tennessee. As part of a world-renowned university, Owen is dedicated to developing exceptional leaders who understand the importance of ethical business practices and collaborative community engagement. The school emphasizes a culture grounded in its core values, known as the Owen Essentials — Trust, Accountability, Transparency, Inclusiveness, Collaborative Community, Innovation, and Learning. These principles shape the environment and experience for students, faculty, alumni, and staff, creating a supportive and dynamic organization focused on growth and excellence.

Within this esteemed ins...

Job Requirements

Bachelor’s degree from an accredited institution of higher education
Experience working in academic setting preferred
Strong customer service skills
Excellent communication and interpersonal skills
Ability to manage multiple projects and deadlines
Problem-solving and project management skills
Ability to work flexible hours including evenings and weekends
Proficient in Microsoft Office software including Word, Excel, and PowerPoint

Job Qualifications

Bachelor’s degree from an accredited institution of higher education
Service-oriented
Experience working in academic setting preferred
Excellent interpersonal, relationship-building, and communication skills with ability to manage diverse stakeholders
Detail oriented and organized with the demonstrated ability to manage multiple projects and deadlines
Able to provide technical advice in area of expertise
Able to make administrative and procedural decisions and judgments
Positive, collaborative, and engaged self-starter that thrives in customer interactions
Innovative, friendly, and positive personality enjoys learning and problem-solving
Able to work flexibly, including occasional evening and weekend hours for events
Skilled in general Microsoft Office software including Word, Excel, and PowerPoint

Job Duties

Oversees daily operations, safety rounds, and maintenance of the Management Hall and auxiliary locations
Manages maintenance requests, work orders, capital improvement projects
Serves as a liaison with Vanderbilt University Maintenance and Operations for maintenance issues
Coordinates housekeeping services, security, and building access for the Management Hall and auxiliary facilities
Schedules pre- and post-event housekeeping requests
Reports issues to housekeeping supervisor
Manages capital equipment inventory, furniture, facility signage, third-party movers, and storage facilities
Assists with development of capital improvement planning process
Assists with development of the annual facilities budget including general maintenance and furniture replacement
Establishes and maintains opening and closing times for interior and exterior building doors
Works with Vanderbilt University Police Department on security issues and concerns
Orders and manages campus wide inventory of physical door keys
Manages standard facility signage
Coordinates third-party movers for faculty or staff office moves or other projects
Ensures compliance with fire safety, life-safety assessments, and facility use guidelines
Physically configures all Owen classrooms before the first class meeting each module
Makes administrative and procedural decisions regarding facilities and operations
Ensures outstanding facility cleanliness and maintenance standards
Leads the planning, coordination, and execution of Owen events including networking events, speaker series, commencement, orientation programs, and community celebrations
Develops and maintains comprehensive event timelines and checklists to ensure successful program delivery
Manages event budgets including cost estimation, vendor contracts, and expense tracking
Supports the Event Specialist on event planning, delegation of tasks, and quality assurance ensuring alignment with Owen's operational standards and event vision
Establishes and communicates event policies, procedures, and standards that the Event Specialist implements
Serves as escalation point for complex event issues requiring senior-level decision-making
Manages all building renovation and construction projects
Collaborates with Chief Business Officer on furniture, fixtures, and equipment procurement
Communicates with Owen community regarding all renovations, construction projects, or other repair work that impacts daily operations
Serves as Procurement Requestor to submit furniture, supplies, and facilities related services requisitions
Prepares and, at least annually, updates all facilities policies, procedures, and emergency preparedness efforts for the Management Hall and auxiliary facilities
Establishes, cultivates, and maintains effective working relationships with various internal and external constituencies
Performs other duties and project support as assigned by the Chief Business Officer