Restaurant Operations Manager

Dave & Buster's Inc. and Main Event Entertainment are leading companies in the restaurant and entertainment industry, well-recognized for providing dynamic and engaging experiences to a wide range of customers. As a combined force under one roof, these brands offer double the growth opportunities for aspiring professionals and a vibrant work environment rooted in fun and team spirit. Both companies have established themselves as industry leaders by delivering exceptional customer service, strategic operational excellence, and cultivating a unique atmosphere that blends dining with entertainment. This commitment ensures a memorable guest experience while supporting the ongoing development and success of their team members. Their workplaces are known for high energy, fast-paced environments where innovation, leadership, and enthusiasm are highly valued. The establishments are focused on maintaining superior quality and operational standards, aiming to continuously exceed customer expectations in every visit.

The role of the Restaurant & Operations Manager within Dave & Buster's and Main Event Entertainment is crucial for driving business success and enhancing guest satisfaction through effective leadership and operational oversight. This position primarily involves providing overall leadership, supervision, and direction on strategic initiatives and operational standards. The manager is tasked with positively impacting business results by inspiring fun, promoting teamwork, and engaging both team members and guests alike. This role suits highly motivated individuals who thrive in fast-paced, multi-faceted restaurant and entertainment settings.

Restaurant & Operations Managers in these companies are expected to handle a variety of critical responsibilities daily, including leading and developing hourly team members to exceed guest expectations, providing proactive leadership, and managing all aspects of the business from minute operational details to the broader picture. These managers also play a key role in cultivating a positive and inclusive workplace culture that aligns with the company's core values. The environment is demanding, requiring managers to be resilient and efficient, handling high-volume days with ease while working long hours during evenings, weekends, and holidays.

Candidates who excel in this role typically demonstrate strong leadership capabilities, expertise in managing costs related to goods sold and labor, and a proven ability to inspire and motivate teams to deliver exceptional service. The company places a strong emphasis on employee growth, offering multiple managers per shift to support a collaborative leadership style and foster a fun work atmosphere. The salary range for this full-time position typically falls between $52,181 and $61,389, complemented by a competitive bonus program and a comprehensive benefits package.

Overall, this position is ideal for dynamic leaders passionate about hospitality and entertainment who want to develop their career within a supportive and growing company. With an eye toward continuous improvement, the Restaurant & Operations Manager role is central to the company’s mission of providing unmatched guest experiences while driving operational excellence across all facets of the business.