Concierge - The Axel, 545 Vanderbilt Avenue, Brooklyn, NY

Rose Associates is a distinguished and respected leader in the multifamily and mixed-use real estate industry, with a rich history dating back to 1925. Based in New York City, the firm owns, develops, and operates premier properties across urban centers from Philadelphia to Boston. These properties span a comprehensive range of residential asset types including market-rate housing, regulated housing, workforce housing, and affordable housing. This diversity enables Rose Associates to cater to a wide spectrum of housing needs and contribute significantly to dynamic urban living environments. The company's extensive portfolio includes more than 30,000 residential units across approximately 250 properties. This scale is managed with a commitment to excellence and innovation, backed by their integration of cutting-edge technology and the expertise of a professional and dedicated team. Over time, Rose Associates has developed a robust platform covering all facets of real estate services such as development, construction, property management, asset management, leasing, marketing, and accounting/financial operations. Their partnerships with both private owners and institutional investors worldwide allow them to operate some of the most iconic and sought-after residential assets in their markets. Notably, Rose Associates has earned the distinction of being the top-rated manager for resident satisfaction in the United States for three consecutive years on the Kingsley Surveys platform, a peer group evaluation of firms managing 10,000 to 30,000 units. This accomplishment exemplifies the company's dedication to delivering high-quality living experiences and exceptional customer service to its residents.

The company is a woman-owned business, led by CEO Amy Rose, and is widely recognized for fostering a corporate culture grounded in belonging and inclusion, values that have garnered substantial admiration within the real estate industry. With a commitment to growth and innovation, Rose Associates provides attractive opportunities for career development within an environment of respect and support. The company’s dynamic culture encourages team members to contribute and thrive as it continues expanding across the Northeast region.

We are currently seeking a service-oriented Concierge to join our team and contribute to the luxury living experience in one of our premier residential buildings. The Concierge role is essential in maintaining the high standards of service expected by our residents. The ideal candidate will be sophisticated, polished, and possess outstanding communication skills. This role requires a dedicated individual who is attentive to detail and passionate about providing exceptional service that enhances residents' lifestyles. The Concierge will act as the first point of contact for residents and guests, assisting with inquiries, facilitating deliveries, and offering valuable information about community amenities and local services.

The position demands strong organizational skills and multitasking abilities to handle a variety of responsibilities seamlessly. The Concierge will maintain safety and security by monitoring building entrances and managing access control policies in partnership with security personnel. Additionally, this role requires the physical capability to manage heavy packages, navigate through the building efficiently, and adapt to varied climate conditions. Computer proficiency, particularly in Microsoft Office, Yardi, and other property management software, is imperative to support communication and operational tasks effectively.

This opportunity offers an hourly pay rate of $22.33, and candidates must have the necessary work authorization to be considered. Prior experience or an active New York State Security Guard License is considered a valuable asset but is not mandatory. Joining Rose Associates means becoming part of a team that values integrity, service excellence, and career growth. If you are passionate about delivering unparalleled service in a prestigious residential setting, this Concierge position offers the perfect avenue to make a meaningful impact and grow professionally.