Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $21.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Employee assistance program
Paid Time Off
Job Description
Brightview Senior Living is a highly regarded provider of senior care services, committed to creating vibrant living experiences for its residents. With a strong ethos built around STARS - Service, Teamwork, Action, Reputation, and Success - Brightview has established itself as a leader in senior independent living, assisted living, and memory care options. The company focuses not only on offering exceptional care and comfort to seniors but also emphasizes respect, dignity, and a genuine community environment that promotes joy and well-being for residents. Brightview’s newest Sales Center at Brightview East Brunswick is preparing to open, and they seek motivated individuals who share their commitment to quality care and service excellence. This location will offer an outstanding portfolio of living choices designed to meet the diverse needs of seniors in the community.
The role of Concierge at Brightview East Brunswick is an exciting opportunity for individuals passionate about working with seniors and eager to contribute to the community’s mission. This position plays a critical role in creating a welcoming and vibrant atmosphere by greeting, engaging, and assisting residents, family members, guests, and callers with professionalism and warmth. The Concierge is responsible for consistently reflecting the company’s STARS values through every interaction, helping to foster a sense of connection and trust within the community. Responsibilities include managing inquiries, maintaining marketing collateral, supporting sales efforts, and assisting with business operations such as compliance, inventory management, and recruitment support. Additionally, this position requires maintaining the presentation and readiness of model apartments to ensure potential residents receive a positive impression.
Brightview offers this role with a competitive hourly salary ranging from $19.00 to $21.75, reflecting experience, qualifications, and relevant certifications. This does not include potential bonuses or additional incentives and benefits, which are part of a comprehensive compensation program aimed at supporting employee well-being and growth. The organization values individuals who are self-motivated, detail-oriented, and able to manage multiple priorities in a dynamic environment. Excellent communication skills, computer proficiency, and a positive, enthusiastic attitude are essential to succeed in this role. By joining Brightview, employees become part of a supportive team dedicated to excellence, community, and making a meaningful difference in seniors' lives. Brightview Senior Living is an equal opportunity employer, committed to diversity, inclusion, and providing a workplace where every team member feels valued and empowered.
The role of Concierge at Brightview East Brunswick is an exciting opportunity for individuals passionate about working with seniors and eager to contribute to the community’s mission. This position plays a critical role in creating a welcoming and vibrant atmosphere by greeting, engaging, and assisting residents, family members, guests, and callers with professionalism and warmth. The Concierge is responsible for consistently reflecting the company’s STARS values through every interaction, helping to foster a sense of connection and trust within the community. Responsibilities include managing inquiries, maintaining marketing collateral, supporting sales efforts, and assisting with business operations such as compliance, inventory management, and recruitment support. Additionally, this position requires maintaining the presentation and readiness of model apartments to ensure potential residents receive a positive impression.
Brightview offers this role with a competitive hourly salary ranging from $19.00 to $21.75, reflecting experience, qualifications, and relevant certifications. This does not include potential bonuses or additional incentives and benefits, which are part of a comprehensive compensation program aimed at supporting employee well-being and growth. The organization values individuals who are self-motivated, detail-oriented, and able to manage multiple priorities in a dynamic environment. Excellent communication skills, computer proficiency, and a positive, enthusiastic attitude are essential to succeed in this role. By joining Brightview, employees become part of a supportive team dedicated to excellence, community, and making a meaningful difference in seniors' lives. Brightview Senior Living is an equal opportunity employer, committed to diversity, inclusion, and providing a workplace where every team member feels valued and empowered.
Job Requirements
- Knowledge of office equipment and basic computer skills
- Ability to manage multiple priorities
- Self-motivated to take on new challenges and determine solutions
- Ability to quickly connect with people of varying demographics, backgrounds and experiences
- Ability and willingness to demonstrate Brightview’s STARS core values
- Excellent communication skills in verbal and written formats
- Strong organizational and multitasking abilities
- Commitment to providing exceptional customer service
- Positive and professional demeanor
Job Qualifications
- Associate degree
- Minimum two years of experience in a sales or administrative capacity involving significant interaction with internal and external customers
- Strong customer service skills with demonstrated experience in building relationships
- Excellent written and verbal communication skills
- Exceptional computer skills and the ability to quickly master new applications
- Strong organizational skills with the ability to manage multiple priorities
- Strong attention to detail
- Positive attitude, enthusiasm and energy
- Ability and desire to be a team player
Job Duties
- Consistently and genuinely demonstrate the STARS principles of Service, Teamwork, Action, Reputation and Success in all activities and interactions
- Greet, engage and assist callers and guests in a vibrant, professional and courteous manner
- Ensure that collateral materials such as brochures are up to date and readily available
- Work closely with the community Executive Director and Sales Director(s) in fielding inquiry calls
- Respond to inquiries and promote all that Brightview has to offer in terms of programming, dining services, care and safety
- Make follow-up calls to prospective residents and/or families to maintain contact
- Help maintain data in the Yardi lead base system ensuring that information is updated timely and accurately
- Continue to support the community sales efforts by engaging visitors and prospective residents, collecting information, and promoting Brightview as a great place to live
- Help ensure that model apartments are well maintained and ready to show at all times
- Assist the Business Office Director and Recruiting Specialist with the interview process
- Assist the Business Office Director to ensure that all files remain within compliance
- Assist the Business Office Director with ordering and maintaining an adequate inventory of office and community supplies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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