Team Member (Auntie Anne's Coral Springs - Coral Springs, FL)

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
Retirement Plan

Job Description

Fresh Dining Concepts is a prominent franchisee operating multiple popular food brands including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice, all of which are part of the GoTo Foods franchisor network. With numerous locations spread across the United States, Fresh Dining Concepts has established itself as a leader in the quick-service food industry, dedicated to delivering high-quality products and exceptional customer service. The company is known for its commitment to maintaining brand integrity while fostering a positive and supportive work environment for its employees. Being part of a nationally recognized franchise network, Fresh Dining Concepts offers a stable and growth-oriented workplace for individuals passionate about the food service sector. The positions available are typically full-time and part-time roles with competitive pay commensurate with experience and local market standards.

The role of a Team Member within Fresh Dining Concepts is a vital position that directly contributes to the overall guest experience by preparing and presenting Auntie Anne's and/or Cinnabon products with care and attention to quality. Team Members are responsible not only for the food preparation process — including tasks such as making dough, rolling and shaping pretzels and Cinnabons, operating ovens, and preparing accompanying beverages and dips — but also for maintaining cleanliness and upkeep of the store and equipment, ensuring compliance with company standards and health regulations. This role requires a hands-on approach and a friendly demeanor, as Team Members are frequently interacting with customers, taking orders, and suggesting additional products to enhance sales. The role offers excellent opportunities for individuals to develop customer service skills, retail operations knowledge, and teamwork abilities. It is ideal for those who enjoy fast-paced, dynamic work environments and take pride in contributing to a positive and efficient store atmosphere. Fresh Dining Concepts supports ongoing development and offers a supportive team culture. Employees are expected to uphold the company's policies, maintain consistent punctuality, and contribute actively to a safe and welcoming environment for guests and team members alike.

Job Requirements

  • 0-1 years of experience in the food service industry or equivalent retail experience
  • current food handler certification or ability to obtain certification within the first 30 days as required by local law
  • basic math and basic reading skills
  • ability to understand and carry out oral and/or written instructions in English and request clarification when needed
  • strong guest focus with excellent people skills including positive can-do attitude and quick learner
  • availability to work shifts
  • ability to develop and maintain effective working relationships with co-workers
  • compliance with all health and sanitation laws and regulations
  • ability to lift 50+ pounds
  • ability to work in a fast-paced, highly stressed environment
  • work with agility
  • ability to write simple correspondence in English
  • ability to effectively share information in small group settings
  • ability to test products by taste, color, and smell
  • minimum age 16 for oven operation and 18 for mixer operation

Job Qualifications

  • 0-1 years of experience in the food service industry or equivalent retail experience
  • current food handler certification or ability to obtain certification within the first 30 days as required by local law
  • basic math and reading skills
  • ability to understand and carry out oral and/or written instructions in English and request clarification when needed
  • strong guest focus with excellent people skills including positive can-do attitude and quick learner
  • availability to work shifts
  • ability to develop and maintain effective working relationships with co-workers
  • compliance with all health and sanitation laws and regulations
  • experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
  • general knowledge and understanding of the food industry or retail operations preferred but not required

Job Duties

  • Prepare dough and other products including lemonade, butter, dips, Cinnabons, and yogurt
  • roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt
  • prepare specialty pretzels or other brand products for Cinnabon
  • insert, rotate, and remove pretzel/Cinnabon trays and monitor ovens for correct baking time and product color
  • dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate
  • prepare drinks and bag orders using appropriate health and safety measures
  • exhibit a friendly and courteous attitude toward guests and co-workers
  • host, greet, and serve guests with a smile and take orders
  • assertively and professionally suggest and upsell to increase profitability and check average
  • operate the point-of-sale system efficiently with minimum voids and accurately make change
  • serve and provide samples to potential guests
  • set up equipment, utensils, and supplies for opening
  • break down, clean, and put away equipment, utensils, and supplies at closing
  • perform cleaning and maintenance procedures as directed by the shift leader
  • comply with uniform policy and company hygiene/appearance standards
  • maintain regular and consistent attendance and punctuality
  • comply with Fresh Dining Concepts policies and relevant federal and state regulations including safety and environmental standards

Job Criteria

Experience

Entry Level (1-2 years)


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