Public Safety Dispatcher

The Placer County Sheriff's Office, located in Auburn, California, is a respected public safety organization dedicated to ensuring the safety and security of the community it serves. Known for its commitment to professionalism, integrity, and service excellence, the Sheriff’s Office operates a state-of-the-art dispatch center within the Auburn Justice Center, which is conveniently positioned less than two hours from Reno/Tahoe and San Francisco. This center serves as the nerve center for law enforcement, fire, and emergency medical dispatch services. With a team-oriented approach, cutting-edge technology, and supportive work environment, the Sheriff's Office strives to respond promptly and effectively to emergencies and routine safety concerns, thereby upholding the well-being of the residents and visitors in Placer County. The office emphasizes the importance of continuous training and professional development to maintain high standards of readiness and service.

The Placer County Sheriff's Office is currently hiring for the positions of Public Safety Dispatcher I and Public Safety Dispatcher II, offering an excellent opportunity for both entry-level candidates and experienced dispatchers. This full-time role is fundamental to the operational success of the Sheriff’s Office, as dispatchers play a critical role in receiving and transmitting emergency and non-emergency requests for law enforcement, fire, ambulance, and other public safety assistance. The job requires the ability to multitask efficiently and maintain composure under pressure, as dispatchers monitor radio frequencies and operate computer-aided dispatch (CAD) systems and radio consoles to coordinate responses swiftly.

The Dispatch Center, equipped with ergonomic sit-to-stand workstations, a locker room, a full kitchen, and a quiet room, supports dispatchers' well-being during long shifts. The typical schedule consists of three 12-hour shifts per week with an additional 8-hour shift every other week, providing a balanced rotation of responsibilities. Dispatcher I positions are designed for individuals new to this career path, requiring no prior dispatch experience, but with a strong foundation in customer service, multitasking, and public interaction. Candidates will undergo training, including completing a POST-certified Basic Complaint/Dispatcher course and the IAED Emergency Medical Dispatch course within their first year on the job.

For more experienced professionals, the Public Safety Dispatcher II offers a journey-level challenge, handling the full spectrum of dispatch duties with minimal supervision. Candidates for this level must have one year of public safety dispatching experience, completion of POST certification, and a thorough understanding of dispatch technology, terminology, and automated systems. Compensation is competitive, ranging from $73,798 to $92,164 annually for Dispatcher I and $81,390 to $101,628 for Dispatcher II, with potential earnings up to $111,668 with incentives. This includes night shift differentials, holiday overtime, training pay, certification incentives, and the possibility of signing bonuses for lateral transfers. The role is integral to public safety and offers a rewarding career path with the Placer County Sheriff's Office, backed by comprehensive benefits and a dynamic work environment.