Expo, Cashier, Server Asst - Zarzamora Location

Panchito's is a vibrant and welcoming restaurant known for its fun and fast-paced work environment. Dedicated to delivering excellent customer service and a memorable dining experience, Panchito's thrives on creating a family atmosphere for both guests and employees. As a company, Panchito's values teamwork, efficiency, and a positive attitude, making it an ideal place for individuals eager to grow professionally in the hospitality industry. Whether you are new to the restaurant world or have prior experience, Panchito's offers an inclusive and supportive workplace where training and development are a priority. This commitment to staff growth ensures every team member can confidently perform their roles and contribute to the restaurant's overall success. The company is currently accepting applications for all front of house (FOH) positions, including Expo, Cashiers, and Server Assistants, with hourly wages starting at $9 per hour. Applicants will find themselves joining a dynamic team passionate about providing superior guest service while maintaining a vibrant and organized environment.

The Front of House positions at Panchito's encompass a variety of responsibilities aimed at ensuring seamless customer interactions and smooth service operations. Employees in these roles will serve guests quickly, efficiently, and with courtesy, embodying the restaurant's commitment to exceptional hospitality. The job requires excellent customer service skills, the ability to multitask, and organizational competency to keep workstations clean and orderly. Employees must anticipate guests' needs, often fulfilling them before a request is made, and should be well-versed in communicating detailed menu information to patrons. A warm and friendly disposition is essential to create a welcoming atmosphere conducive to repeat visits and positive reviews.

Excelling in these roles involves mastering the use of a touch screen point of sale (POS) system to enter food and drink orders accurately. For Exhibition (Expo) roles, employees should be able to maneuver swiftly through crowded dining spaces while carrying sizeable trays full of hot plates, weighing approximately 25 pounds. Significant physical stamina is necessary as workers may remain stationary for up to half of their scheduled shifts and move frequently throughout the day. The role requires a willingness to receive and adapt to instructional feedback to maintain standards and improve performance continually. Excellent English communication skills are necessary to ensure clear and accurate interactions with customers and team members.

Physically, the job demands lifting and moving weights of up to 25 pounds regularly, utilizing peripheral vision, as well as frequent standing, walking, handling, and reaching. Occasionally, employees may need to sit, climb, stoop, kneel, crouch, or crawl. Due to the nature of this physical workload, all front of house employees must obtain a Food Handler's Certificate before commencing work, ensuring compliance with health and safety regulations.

Additional responsibilities include adhering to attendance and punctuality policies, following safety procedures rigorously, applying proper body mechanics to avoid injury, and being open to undertaking various other duties as requested by supervisors. Job duties are subject to change based on management discretion to meet operational needs effectively. This flexibility, combined with structured training programs, positions Panchito's FOH roles as a rewarding career entry point into the hospitality industry. The competitive wages, supportive work culture, and opportunities for advancement make Panchito's an excellent employer for those passionate about customer service and restaurant operations.