Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
diverse workplace
Empowered culture
Inclusive culture
Career growth opportunities
comprehensive training
Supportive team environment
Commitment to sustainability
Job Description
Starwood Hotels is a renowned luxury hotel brand management company and affiliate of the global private investment firm Starwood Capital Group. Founded in 2006 by Barry Sternlicht, Starwood Hotels has built a strong reputation for delivering exceptional hospitality experiences that prioritize sustainability, inclusivity, and guest satisfaction. The company operates under a mission-driven philosophy emphasizing respect for nature, thoughtful service, and a collaborative culture that values every team member's contribution. Known for creating environments that evoke a sense of fulfillment and well-being, Starwood Hotels fosters a workplace where employees are encouraged to bring their true selves, collaborate meaningfully, and participate in initiatives that positively impact the world around them. As an equal opportunity employer, Starwood Hotels is committed to diversity, empowerment, and providing accommodations to ensure an accessible workplace for all employees.
The role of Pool Food Runner at Starwood Hotels is a critical position within the Pool & Beach Food & Beverage team. This role focuses on the timely and accurate delivery of food and beverages to guests enjoying the poolside areas, ensuring that every service interaction reflects the high standards synonymous with the 1 Hotels brand. The Pool Food Runner works closely with servers, assisting with food presentations and guest interactions to create seamless and memorable dining experiences. This position requires a strong knowledge of all poolside food and beverage menu offerings, adherence to sanitation and food safety procedures, and the ability to maintain a brisk, yet careful service pace. Beyond delivering orders, the Pool Food Runner is responsible for assisting with clearing tables, maintaining cleanliness, and supporting team members in all aspects of poolside service. The role demands attentiveness to guest needs, safety awareness—especially around wet surfaces and outdoor conditions—and a commitment to embodying the company’s vision, mission, and brand pillars.
This role offers candidates an opportunity to be part of a globally recognized luxury hotel brand focused on sustainable hospitality and creating positive guest experiences. Employees in this position experience a supportive and engaging work environment, where collaboration and respect for the natural surroundings are paramount. In addition to typical hospitality responsibilities, the Pool Food Runner plays an essential part in representing the company’s promise of good-natured service and environmental stewardship, making it a rewarding career choice for those who thrive in dynamic, guest-focused settings and are passionate about making a difference incrementally. The role requires reliability, physical stamina to manage the physical demands of food and beverage service in an outdoor setting, and strong interpersonal communication abilities to maintain high guest satisfaction levels. Candidates are welcomed into a culture that respects diverse backgrounds and offers growth opportunities within a company that values its people and the planet.
The role of Pool Food Runner at Starwood Hotels is a critical position within the Pool & Beach Food & Beverage team. This role focuses on the timely and accurate delivery of food and beverages to guests enjoying the poolside areas, ensuring that every service interaction reflects the high standards synonymous with the 1 Hotels brand. The Pool Food Runner works closely with servers, assisting with food presentations and guest interactions to create seamless and memorable dining experiences. This position requires a strong knowledge of all poolside food and beverage menu offerings, adherence to sanitation and food safety procedures, and the ability to maintain a brisk, yet careful service pace. Beyond delivering orders, the Pool Food Runner is responsible for assisting with clearing tables, maintaining cleanliness, and supporting team members in all aspects of poolside service. The role demands attentiveness to guest needs, safety awareness—especially around wet surfaces and outdoor conditions—and a commitment to embodying the company’s vision, mission, and brand pillars.
This role offers candidates an opportunity to be part of a globally recognized luxury hotel brand focused on sustainable hospitality and creating positive guest experiences. Employees in this position experience a supportive and engaging work environment, where collaboration and respect for the natural surroundings are paramount. In addition to typical hospitality responsibilities, the Pool Food Runner plays an essential part in representing the company’s promise of good-natured service and environmental stewardship, making it a rewarding career choice for those who thrive in dynamic, guest-focused settings and are passionate about making a difference incrementally. The role requires reliability, physical stamina to manage the physical demands of food and beverage service in an outdoor setting, and strong interpersonal communication abilities to maintain high guest satisfaction levels. Candidates are welcomed into a culture that respects diverse backgrounds and offers growth opportunities within a company that values its people and the planet.
Job Requirements
- prior food running, restaurant, pool, beach club, or hospitality experience preferred
- organized and proficient at multitasking in a fast-paced environment
- reliable team player willing to learn and adapt to new situations
- strong communication and customer service skills
- ability to work outdoors in varying weather conditions
- ability to carry food trays, beverage trays, and service equipment safely and efficiently
- able to lift and carry at least 50 lbs
- able to stand and walk for extended periods of time
- proficient in verbal and written English communication
- food handler certification (can be obtained during employment)
- willing to work varying schedules including holidays
Job Qualifications
- prior food running, restaurant, pool, beach club, or hospitality experience preferred
- organized and proficient at multitasking in a fast-paced environment
- reliable team player willing to learn and adapt to new situations
- strong communication and customer service skills
- ability to work outdoors in varying weather conditions
- ability to carry food trays, beverage trays, and service equipment safely and efficiently
- able to lift and carry at least 50 lbs
- able to stand and walk for extended periods of time
- proficient in verbal and written English communication
- food handler certification (can be obtained during employment)
Job Duties
- maintain a working knowledge of all poolside food and beverage menu offerings
- follow high standards of food quality, sanitation, storage, and handling procedures
- ensure all food orders are delivered accurately, efficiently, and according to established service standards
- follow server tickets and food orders to ensure the correct items are delivered to the correct guest
- assist servers with food presentations and guest interactions when appropriate
- maintain proper service pace while delivering food from the kitchen or service station to poolside guests
- verify food quality, presentation, and order accuracy before delivery
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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