Concierge

Sunrise Senior Living is a well-established senior living company dedicated to providing compassionate care and a vibrant community for older adults. As a recognized leader in the senior living industry, Sunrise Senior Living offers residents a warm, welcoming environment that fosters independence, social engagement, and a high quality of life. The company is committed to making a positive impact in the lives of residents by delivering personalized care and meaningful experiences every day. With a focus on hospitality and service excellence, Sunrise Senior Living has earned its reputation as a certified Great Place to Work, emphasizing both resident satisfaction and employee fulfillment.

The role of Concierge at Sunrise Senior Living is a pivotal position that serves as the first point of contact for residents, families, and visitors. This position carries the responsibility of creating a friendly, safe, and organized atmosphere that truly reflects the community’s dedication to quality service and compassionate support. As the face of the community, the Concierge helps ensure that every interaction is warm, professional, and aligns with Sunrise’s hospitality standards. This role involves a blend of administrative duties, customer service, and frontline community engagement, making it both dynamic and impactful.

The Concierge is responsible for greeting visitors with professionalism and warmth, managing phone calls efficiently, and supporting the Sales team by providing community overviews and handling inquiries. Additional responsibilities include assisting with move-in preparations, maintaining the front desk and Bistro areas, managing appointments and mail distribution, and monitoring safety and emergency procedures. This role also supports recruitment efforts and performs various administrative tasks that contribute to the smooth operation of the community.

Working as a Concierge at Sunrise Senior Living is more than just a job; it is an opportunity to make a meaningful difference in the lives of seniors and their families. The role requires excellent customer service and communication skills, along with strong organizational abilities and proficiency in Microsoft Office and basic computer systems. The ability to multitask in a fast-paced environment, maintain professionalism, and uphold confidentiality is essential.

Sunrise Senior Living offers a competitive pay range of $17.00 to $21.75 per hour for this position, alongside a comprehensive benefits package that supports employee well-being and growth. Benefits include medical, dental, vision, life, and disability insurance plans, retirement savings plans, employee assistance programs, paid time off, tuition reimbursement, and flexible pay options. The company values its employees and invests in their professional development, ensuring that team members have the resources and support needed to succeed.

Joining Sunrise Senior Living means becoming part of a team that is passionate about making a positive impact and committed to celebrating the unique contributions of each staff member. It’s an environment where meaningful work is recognized, and career advancement is encouraged. For those who are enthusiastic about hospitality, dedicated to service, and eager to contribute to a supportive community, the Concierge position offers a rewarding career path with ample opportunities for personal and professional growth.