Job Overview
Work Schedule
Flexible
Benefits
weekly pay
comprehensive healthcare coverage
Employee assistance program
mental health program
Wellness Program
Ancillary benefits
401(k) with Company Match
Professional Development
Career growth opportunities
Diversity equity inclusion and belonging initiatives
Employee Resource Groups
Paid Time Off
floating holidays
Volunteer days
Discounted perks
Job Description
RPM Living is a leading property management company dedicated to creating extraordinary living experiences for residents through exceptional service and community engagement. With a strong commitment to a people-first philosophy, RPM offers top industry pay, comprehensive benefits, and clear pathways for career progression through continuous training and education. As a company, RPM Living focuses on fostering inclusive and vibrant communities where residents feel valued, supported and at home. The company is recognized for its dedication to innovation in property management and customer service, combined with its emphasis on diversity, equity, inclusion, and belonging (DEIB) practices to ensure a welcoming environment for all.
The Concierge role at RPM Living is pivotal, serving as the public face of the property and playing a key role in enhancing resident satisfaction and community spirit. This position is responsible for delivering excellent customer service to residents, prospective residents, guests, and vendors, while also managing communications and various community programs. The Concierge acts as a key liaison between residents and property management, helping to promote a positive living environment through effective communication and relationship building.
This full-time role requires a dynamic individual capable of managing multiple responsibilities ranging from welcoming visitors, assisting with resident events, marketing the property, to maintaining the presentation and inventory of community amenities. The Concierge also supports social media engagement, blogging, and internet presence, helping to amplify the property’s public profile. RPM Living values proactive communication and expects the Concierge to report any issues or concerns promptly to management, ensuring the smooth operation of the property. Flexibility to work evenings and weekends is necessary, reflecting the company’s commitment to 24/7 resident support. Through this role, employees have the opportunity to grow professionally within an organization that prioritizes employee wellness and career development.
The Concierge role at RPM Living is pivotal, serving as the public face of the property and playing a key role in enhancing resident satisfaction and community spirit. This position is responsible for delivering excellent customer service to residents, prospective residents, guests, and vendors, while also managing communications and various community programs. The Concierge acts as a key liaison between residents and property management, helping to promote a positive living environment through effective communication and relationship building.
This full-time role requires a dynamic individual capable of managing multiple responsibilities ranging from welcoming visitors, assisting with resident events, marketing the property, to maintaining the presentation and inventory of community amenities. The Concierge also supports social media engagement, blogging, and internet presence, helping to amplify the property’s public profile. RPM Living values proactive communication and expects the Concierge to report any issues or concerns promptly to management, ensuring the smooth operation of the property. Flexibility to work evenings and weekends is necessary, reflecting the company’s commitment to 24/7 resident support. Through this role, employees have the opportunity to grow professionally within an organization that prioritizes employee wellness and career development.
Job Requirements
- Ability to work a flexible schedule, including evenings and weekends
- Excellent follow up skills via email and phone
- Yardi experience a plus
- Experience with Microsoft Office Suite including Word and Excel
Job Qualifications
- Ability to work a flexible schedule, including evenings and weekends
- Excellent follow up skills via email and phone
- Yardi experience a plus
- Experience with Microsoft Office Suite including Word and Excel
- May be required to sit or stand for extended periods of time
- Must be able to read documents, computer screens and data
- Must be able to hear and understand verbal communications in person and over the phone or computer
- May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
- Must be able to operate a computer, keyboard, mouse and other office equipment
Job Duties
- Welcoming residents, prospective residents, after hours package pickup, addressing resident inquiries and concerns, updating communication logs on active buildings
- Provide resources to our customers and an open and welcoming environment for our residents, customers, vendors, and neighbors
- Acquire a broad knowledge of the community and the surrounding area
- Marketing the property
- Maintain positive relationships with the residents to ensure that communication between residents and community representative is open and effective
- Assist with resident events and initiatives
- Social Media posting, Blogging, and Internet Presence
- Work as part of the site team to ensure that each event is a sociable and pleasurable environment
- Ensure that the Community Amenities area has proper inventory
- Proactive communication with the Management for issues or concerns
- Maintain work area to an appropriate level of presentation
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
