Circle K logo

Customer Service Representative

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short and long term disability insurance
flexible schedules
weekly pay
Weekly bonus potential
Paid training
401k
Flexible spending account
Health savings account
Tuition Reimbursement

Job Description

Circle K is a global leader in the convenience store industry, known for its commitment to providing excellent products and customer service through its large network of stores. Located at 1706 E William Cannon Dr, Austin, Texas 78744, this store is part of Circle K's extensive operations, offering a dynamic and welcoming shopping environment. Circle K emphasizes team-oriented culture and growth opportunities, making it a preferred employer for those looking to build a career in retail and customer service. As a stable and fast-growing company, Circle K supports its employees with comprehensive benefits and flexible schedules to accommodate diverse life needs and commitments.

As a Customer Service Representative at Circle K, you will play a vital role in delivering outstanding service to customers in a fast-paced and fun work environment. The position is part-time with flexible shift availability including days, evenings, overnights, and weekends, suitable for those seeking a role that balances work and life commitments. You will be responsible for greeting customers, operating the cash register, suggesting product purchases, and supporting various store functions including the food program. This role offers variety as you will work throughout the store in different areas, ensuring that the store maintains high standards of appearance while providing fast, friendly service.

The ideal candidate thrives in a team setting, communicates effectively, and enjoys engaging with customers. This position offers a unique blend of routine and spontaneity, requiring quick thinking and problem-solving skills to effectively meet customer needs and contribute to store goals. Circle K promotes a supportive work environment with paid comprehensive training, weekly pay with bonus potential, and benefits such as medical, vision, dental, and life insurance. Employees can also benefit from 401K plans with competitive company match, flexible spending accounts, health savings accounts, and tuition reimbursement, which make this position attractive for career growth and financial wellbeing.

Working at Circle K also means becoming part of a stable company with fast career advancement opportunities. Whether you are seeking to start your career in retail or enhance your existing skills, this role provides ample opportunity for professional development and growth. The company values motivation, a positive attitude, and a willingness to learn and have fun. Physical requirements include standing or walking for up to 8 hours, lifting and carrying weights up to 60 pounds occasionally, and performing manual tasks that require coordination and agility.

Circle K is proud to be an Equal Opportunity Employer and complies with the Americans with Disabilities Act (ADA) as well as other local disability laws, ensuring an inclusive hiring process and work environment. If you require accommodations in the application process or employment, support is readily available. Join Circle K at the Austin location to become part of a motivated team dedicated to delivering excellent customer service and fostering an enjoyable workplace culture with opportunities for growth and success.

Job Requirements

  • Ability to stand and walk for up to 8 hours per shift
  • Ability to lift and carry up to 30 pounds regularly and up to 60 pounds occasionally
  • Ability to push and pull with a force of 20 pounds
  • Capability to bend, twist, and perform manual tasks requiring eye-hand coordination
  • Willingness to work flexible shifts including days, evenings, overnights, and weekends
  • Reliable and predictable on-site attendance

Job Qualifications

  • High school diploma or equivalent
  • Previous retail or customer service experience preferred
  • Ability to communicate effectively and engage with customers
  • Strong problem-solving skills and quick thinking
  • Ability to work in a fast-paced team environment
  • Motivation to advance in a retail career

Job Duties

  • Greet customers and provide excellent customer service
  • Run the cash register and handle transactions
  • Make product purchase suggestions
  • Support the store's food program when needed
  • Maintain high standards of store appearance inside and out
  • Work across different areas of the store to assist with daily operations
  • Collaborate with team members to achieve daily goals

Job Criteria

Experience

Entry Level (1-2 years)


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