Job Overview

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Work Schedule

Flexible
Weekend Shifts
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Benefits

Equal opportunity employer

Job Description

Rudy's "Country Store" and Bar-B-Q is a cherished establishment that has been delighting customers with its authentic smoked meats and signature sides since 1989. Situated in the Southwest USA, Rudy's has built an esteemed reputation for serving Real Texas Bar-B-Q, providing a unique and flavorful dining experience that sets it apart from other barbecue venues. The secret to Rudy's exquisite taste lies in its 100% wood-fired pits using oak—a slower-burning wood that imbues the meats with a rich, smoky flavor, distinguishing it from the more commonly used mesquite wood. This dedication to quality and tradition has made Rudy's a staple in the community, attracting both locals and visitors who crave the smoky aroma and savory taste of true Texas barbeque.

Rudy's is more than just a barbecue joint; it’s a warm and welcoming place where people can enjoy a relaxed atmosphere with friends, family, or even by themselves. Whether you're ordering a small plate for a quick lunch or catering for a large group event, Rudy's offers flexible portions tailored to satisfy every appetite. Since opening its doors, the company has upheld a commitment to excellent service and customer satisfaction, which is evident in the bustling activity and loyal patronage seen in its locations.

The role of a Customer Service Representative at Rudy's "Country Store" and Bar-B-Q is vital to maintaining this esteemed reputation. This position entails welcoming customers with a friendly demeanor, efficiently taking and processing orders, and ensuring guests have an enjoyable dining experience from start to finish. The job requires working closely with fellow team members and management to keep the operations smooth and the atmosphere inviting. Punctuality and time management are essential qualities, as well as the willingness to maintain clean and organized dining and kitchen areas.

In addition to direct customer interaction, Customer Service Representatives at Rudy's may also assist kitchen staff during busy periods, exemplifying the team-oriented culture that is central to the success of the establishment. This role offers valuable experience in a fast-paced food service environment and the opportunity to be part of a company that deeply values quality, tradition, and community. As an Equal Opportunity Employer, Rudy's is committed to providing a respectful and inclusive workplace where everyone's talents can thrive.

Employment with Rudy's offers the chance to be involved in a dynamic and community-focused environment, with opportunities to learn new skills and contribute to the ongoing success of a well-known Texas brand. Embracing the culture of Rudy's means becoming a part of a company that takes pride in its roots while continuously striving to deliver excellent food and service to its customers. This role is ideal for individuals passionate about customer service, eager to work flexible hours including evenings, weekends, and holidays, and looking to engage in a rewarding work experience in the food and beverage industry.

Job Requirements

  • proven experience in a customer service role is an advantage
  • excellent communication and interpersonal skills
  • must be able to work a flexible schedule including evenings, weekends, and holidays
  • good mathematical skills
  • able to work with a team

Job Qualifications

  • proven experience in a customer service role is an advantage
  • excellent communication and interpersonal skills
  • good mathematical skills
  • ability to work well with a team
  • ability to work a flexible schedule including evenings, weekends, and holidays

Job Duties

  • welcome customers and help determine their orders
  • work and communicate effectively with co-workers and management
  • arrive for your shift on time
  • prioritize important tasks and manage your time effectively
  • clean and arrange eating, service, and kitchen spaces
  • help kitchen staff when needed

Job Criteria

Experience

Mid Level (3-7 years)


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