Cashier/Customer Service

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $8.00
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Work Schedule

Flexible
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Benefits

employee discount
flexible schedule
competitive pay
Tips
Opportunities for growth and advancement

Job Description

The Pizzeria is a popular fast-casual restaurant specializing in delicious pizzas crafted with care and a passion for quality. Our establishment prides itself on delivering not just food, but happiness in every box. We have cultivated a welcoming atmosphere where customers feel like part of our family, enjoying great food in a friendly and vibrant environment. We are committed to top-notch customer service, ensuring every guest leaves satisfied and eager to return. Serving a diverse community, The Pizzeria has become a local favorite, known for our warm hospitality and consistently excellent products.

We are currently seeking an energetic, friendly, and reliable individual to join us as a Customer Service Representative. This role is crucial in maintaining the exceptional service standards our customers have come to expect. As the first point of contact for guests, the Customer Service Representative will greet customers with enthusiasm, take orders accurately across multiple channels, assist with menu selections, and handle payment processing efficiently. You will play an essential part in ensuring orders meet our quality standards, resolving customer concerns with patience and professionalism, and maintaining a clean and organized dining and service area. This position offers a flexible schedule with part-time and full-time availability, making it suitable for individuals looking for work-life balance. The pay starts at $8.00 per hour plus tips, offering a competitive package for part-time roles in the food service industry. Joining The Pizzeria means becoming part of a fun, supportive team where your contributions are valued and opportunities for growth and advancement are available. If you are passionate about excellent service, enjoy engaging with people, and have a love for pizza, this is the perfect role to develop your skills and be a vital part of our restaurant's success.

Job Requirements

  • High school diploma or equivalent
  • prior experience in customer service or restaurant environment preferred
  • ability to work flexible schedules including evenings and weekends
  • strong communication skills
  • ability to multitask under pressure
  • dependable and punctual
  • willingness to learn and be trained
  • basic knowledge of POS systems

Job Qualifications

  • Friendly, positive personality
  • strong communication skills
  • ability to multitask and thrive in a fast-paced environment
  • reliable team player who is punctual and responsible
  • prior customer service or restaurant experience is a plus
  • basic familiarity with POS systems preferred

Job Duties

  • Welcome and greet guests with enthusiasm as soon as they enter the store
  • take customer orders accurately in person, over the phone, and online
  • help customers with menu recommendations and answer any questions they may have
  • process payments using our POS system efficiently and accurately
  • ensure every order is correct and meets our quality standards before handing it to the customer
  • handle customer complaints or concerns with patience and a positive attitude, escalating when necessary
  • maintain cleanliness of the dining area and service counter
  • assist with packaging takeout and delivery orders neatly and accurately

Job Criteria

Experience

No experience required


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