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Cashier Job Description: Examples & Templates

A well-written job description aligns the right job seekers with the best opportunities but also establishes a solid groundwork for efficient onboarding and nurturing business growth.

According to both employers (92%) and applicants (91%), one of the top elements of a job description is clearly defined duties and responsibilities.

Most Important Job Description Elements

[Source: TEKsystems]

This chart is interactive. Hover your mouse over different parts of the chart to see detailed data. 

To help you match your applicants’ expectations, we’ll explain in detail how to write a Cashier job description to ensure the candidate you choose is the best solution for your company.

Cashier Job Description Template

Below is the job description template you can copy and optimize for your Cashier job ad.

Cashier Job Overview

Join our team at [Establishment Name] as a Cashier and play a vital role in the operational efficiency of our establishment.

As a Cashier, you will be at the forefront of customer interactions, handling transactions accurately, processing payments and ensuring a positive experience for each customer.

Your responsibilities will include managing the checkout process, maintaining a well-organized Cashier area and addressing customer inquiries with a friendly and helpful demeanor.

Beyond transactional tasks, you will contribute to the overall success of the business by assisting with inventory management, tracking product availability and collaborating with the team to uphold a high standard of customer service.

If you have excellent communication skills, a customer-centric approach and the ability to thrive in a fast-paced environment, [Establishment Name] invites you to join our team and contribute to our exceptional customer service.

Salary: $13–$16/hour

Employment type: Full-time

Cashier Duties & Responsibilities

  • Processing customer transactions accurately and efficiently
  • Handling cash and electronic payments
  • Offering top-notch customer service and addressing inquiries or concerns
  • Ensuring correct pricing and applying discounts as necessary
  • Maintaining a tidy and organized checkout area
  • Collaborating with team members to manage inventory and track product availability

Cashier Experience Requirements & Skills

  • Previous experience as a Cashier or in a related customer service role
  • Familiarity with cash handling and point-of-sale (POS) systems
  • Excellent numerical and basic math skills
  • Strong attention to detail to ensure accurate transactions
  • Effective communication skills for interacting with customers
  • Basic knowledge of inventory management

Cashier Education & Qualification Requirements

  • High school diploma or equivalent

Should establishments provide bonuses or shared profits with employees?

How to Write a Job Description

While 72% of recruiters believe they offer clear job descriptions to candidates, only 36% of candidates share this perception.

Baker Job Description stat

[Source: TEKsystems]

A job description is the first stepping stone of your recruitment process, providing potential candidates with a clear understanding of the role and the company’s expectations.

Here are some key tips for creating a well-written job description:

  • Use concise language: Job descriptions should be concise and straightforward, allowing candidates to grasp the role’s requirements quickly. Use plain language to ensure applicants from diverse backgrounds comprehend the key elements of the position.
  • Add descriptive action verbs for clarity: Using descriptive action verbs such as “operate,” “assist” and “manage” in the present tense enhances job description clarity.
  • Try not to use abbreviations and acronyms: Abbreviations and acronyms can be confusing for candidates, especially those who are not familiar with industry-specific terms. Removing them gives your job description more clarity.
  • Avoid ambiguousness: Vague terms like “assists” or “handles” can lead to interpretation errors. By specifying how the position contributes to specific tasks or processes, candidates gain a better understanding of their role within the organization.
  • Write in gender-neutral language: Using gender-neutral language consistently in the job description promotes inclusivity and diversity, ensuring that all candidates, regardless of their gender, feel equally valued and represented.
  • Emphasize the main duties: Job descriptions should focus on essential duties rather than minor tasks or occasional responsibilities. This approach helps candidates understand the core responsibilities associated with the role and what is expected from them on a daily basis.

Check out our comprehensive guide on  How To Write a Job Description.

What to Include in Your Cashier Job Description Template

A compelling Cashier job description template should have the following components:

bartender job description template overview

Job Title

The job title should be written to represent the role of the position as accurately as possible. In this case, the job title would be “Cashier.”

Job Purpose

This segment provides a glimpse into the role, emphasizing its purpose and scope within the establishment.

For a Cashier, the job’s essence may include efficiently processing transactions, maintaining accuracy in handling payments and enhancing customer satisfaction through excellent service.

Job Duties and Responsibilities

This is the element of a job description where you list the specific tasks associated with the position are explained in more detail.

This includes everything from handling payments to maintaining a tidy checkout area. Outline each duty to ensure your candidates know exactly what is expected of them to do.

Education

This section outlines the educational requirements for the Cashier position. This may entail specific degrees, certifications or training courses that provide candidates with the essential expertise and abilities for the job.

Typically, for a Cashier, a high school diploma or equivalent is acceptable, although extra training in cash handling or customer service could be beneficial.

Experience

This part details the minimum level of professional experience required for the Cashier position, highlighting any preferred types of experience or industries.

For Cashiers, candidates may need prior experience in retail or customer service roles, though specific experience in cash handling is advantageous.

Skills and Abilities

Here, include the key skills and abilities crucial for effective job performance as a Cashier. These may include proficiency in cash handling, attention to detail and strong interpersonal communication skills.

Preferred Qualifications

This section emphasizes any extra qualifications that are desirable but not mandatory for the Cashier position.

This could involve certifications in cash handling or customer service, familiarity with various payment systems or experience in handling high-volume transactions.

Working Conditions

Lastly, this section outlines the working conditions relevant to the Cashier position, taking into account any physical or environmental factors.

For Cashiers, this might involve standing for long periods, operating cash registers and assisting customers in a fast-paced retail environment.

Step-by-Step Guide to Writing a Cashier Job Description

Here are the examples you can use as a Cashier job description writing guide.

Cashier | [Company Name]

Company: [Your Company Name]

Location: [City, State]

About [Company Name]

Provide a concise overview of your establishment, including your company’s values, mission statement and other relevant information.

Cashier Job Overview

Summarize the responsibilities of a Cashier in your establishment, outlining the key daily tasks and preferred personal traits.

This is where you present the proposed salary and type of employment for the offered position.

Salary: [$/year/hour]

Schedule: [part-time, full-time, on-call]

Duties and Responsibilities

Add a list of duties and responsibilities expected from Cashiers in your establishment.

Experience and Skills

Outline the qualifications and skills you’re seeking in potential employees, including the preferred professional background and specific experience required for the role.

Education and Qualifications

Include detailed criteria and preferences regarding educational background, certifications and qualifications essential for the role.

Contact Information

Provide contact information for candidates to reach out with inquiries or to submit their applications.

Contact Person:

Contact Email Address:

Contact Phone Number:

Are Cashier salaries keeping up with living costs in your area?

In case you are on the lookout for a Hotel Front Desk Cashier, follow this template.

Hotel Font Desk Cashier| [Company Name]

Company: [Your Company Name]

Location: [City, State]

About [Company Name]

Offer a brief introduction to your hotel, including your company’s values, mission statement and other important details.

Hotel Front Desk Cashier Job Overview

Summarize the responsibilities of a Hotel Front Desk Cashier in your establishment, outlining key daily tasks and preferred personal traits.

This is where you present the proposed salary and type of employment for the offered position.

Salary: [$/year/hour]

Schedule: [part-time, full-time, on-call]

Duties and Responsibilities

Add a list of duties and responsibilities expected from Front Desk Cashiers in your hotel.

Education and Qualifications

Include detailed criteria and preferences regarding educational background, certifications and qualifications essential for the Hotel Front Desk Cashier role.

Contact Information

Provide contact information for candidates to reach out with inquiries or to submit their applications.

Contact Person:

Contact Email Address:

Contact Phone Number:

Cashier Training and Certification

The majority of establishments require only a high school diploma for a Cashier position. Still, there are plenty of cash register training courses that can improve skills and enhance job prospects for those seeking advancement or specialized roles within the field.

[Source: O*NET]

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Here are five Cashier training programs you can ask your employees to take:

EdApp’s Payment Security

This course covers modern payment systems, including contactless payments and security measures. It also discusses Apple Pay, Google Pay and Square, along with credit and debit card transactions. The course also teaches security measures, such as identifying suspicious behavior, scamming and skimming.

  • Duration: 5-10 minutes per lesson
  • Certification: Available
  • Cost: Free

GMC Training Institute’s Cashier Training Program

This program covers basic math for calculating sales taxes, cash register operations, change-making and check-out procedures. It also includes interpersonal skills training for effective customer service.

  • Duration: 40-100 hours
  • Certification: Available
  • Cost: Contact for pricing

NCEC Academy’s Cashier Essential Skills

This self-paced course covers Cashier responsibilities, equipment usage and communication skills for customer interactions.

  • Duration: 50 hours
  • Certification: Available for a fee
  • Cost: Contact for pricing

Higher Education Training Services’ The Cashiering Professional Certificate

Specifically designed for Cashiers in higher education institutions, this course covers cashiering functions, cash handling and soft skills like problem-solving and stress management.

  • Duration: 2 hours
  • Certification: Available
  • Price: $290

Universal Class Basic Math 101

This course offers instruction in essential arithmetic skills required for cashiering, covering addition, subtraction, multiplication and division.

Additionally, it provides guidance on handling decimals, fractions and percentages commonly encountered in transactions.

  • Duration: 17 hours
  • Certification: Available
  • Price: $55 (excluding certificate), $80 (including certificate)

Cashier Salary

The average base salary for a Cashier in the United States is $30,710 per year or $14.76 per hour, according to the Bureau of Labor Statistics (BLS).

Average Cashier Base Salary:
What can I earn as a Cashier?Your salary is 0 the US national average
$14.76
$14.76
14.76

Cashier Salary Across the US

To help you determine a competitive salary for your open job ad, here’s an overview of Cashier salaries across the United States.

[The latest data collected from BLS and the labor/employment departments of the respective states]

This map is interactive. Hover your mouse over different parts of the map to see detailed data. 

Similar Job Titles

Cashier Job Description FAQs

The size of a Cashier job description may differ based on the complexity of the position and the preferences of the organization. Still, the most efficient job postings typically span from 300 to 660 words in total.

People like HR Recruiters, Hiring Managers or Supervisors who are familiar with a job role usually write job descriptions.

However, it can be helpful to get input from employees who already know what the job involves. That way, the job description can be more accurate and cover every aspect of the opened position.

To hire the right Cashier, try the following:

  • Create a job ad: Craft a detailed job description that accurately reflects the role’s expectations and requirements. Highlight key responsibilities and desired qualifications to attract suitable candidates.
  • Screen resumes: Review resumes to identify candidates who meet the job requirements and possess relevant experience in cash handling, customer service and related areas.
  • Conduct interviews: Schedule interviews with shortlisted candidates to assess their fit for the Cashier role. Ask behavioral questions to evaluate their problem-solving abilities, interpersonal skills and attitude toward customer service.
  • Assess their cash handling skills: During the interview process or through practical assessments, evaluate candidates’ ability to perform basic math calculations, handle cash transactions accurately and follow proper cash handling procedures.
  • Evaluate their customer service skills: Assess candidates’ customer service skills by inquiring about their experience dealing with customers and handling complaints. Look for candidates who demonstrate empathy, patience and professionalism in their interactions.
  • Check their references: Contact references provided by the candidates to validate their work experience, reliability and performance in previous Cashier or Customer Service roles.
  • Consider cultural fit: Evaluate candidates’ alignment with your company’s values, culture and work environment. Look for individuals who demonstrate a positive attitude and willingness to learn.