Cashiers are not only in charge of scanning item prices – they are also an indispensable part of the retail team that communicates with your customers on a daily basis.
Their job is to assist the customers when they need help with their purchases, as well as handle refunds and exchanges in accordance with your company’s policies.
One of the best and quickest ways to find a good Cashier is to use our job description below.
Cashier Job Description Example
We’ve prepared a simple yet effective job description template that you can use to hire the perfect candidate for this job post.
Feel free to personalize it so it fits your company’s requirements.
Cashier Job Overview
We’re looking for an experienced Cashier with basic computer knowledge, as well as cash register and POS experience to join our team at [Establishment Name].
We’re looking for someone with excellent communication skills and strong problem-solving abilities who will be recording and handling transactions in an accurate and timely manner, but also interact with customers on a day-to-day basis.
Ideally, we’re looking to hire someone who thrives in a fast-paced environment and takes customer service standards seriously.
Education: High school diploma
Salary: $ [Salary range] per year
Benefits: Health insurance, 401(k), paid vacation, employee discount, scheduling flexibility
Schedule: Full-time, [Number] hours per weekCashier Duties & Responsibilities
As a Cashier, your job will include greeting customers and handling their inquiries.
You’re also expected to handle both cash and card payments in an accurate and timely manner. This means you should have basic knowledge of math, but more importantly — you should be familiar with POS systems.
Cashiers are also in charge of handling customers’ queries while maintaining a positive demeanor. While we will provide training on company-specific rules and regulations, we expect you to take proactive steps to resolve any potential customer complaints that might arise.
Cashier Skills & Qualifications
Since this is a dynamic job position, we’re looking for someone with a minimum of one year of experience operating the register. You should also possess strong organizational and analytical skills.
To excel in this role, you should have the ability to multitask since you’ll be dealing with multiple customers and their inquiries at the same time.
Lastly, we’re looking for someone who’s attentive to details as this job involves dealing with cash and credit cards on a regular basis
How To Write the Perfect Cashier Job Post
If you’re looking for a more personalized way to write job posts, you can refer to our three-step guide below.
1. State exactly what you’re looking for
Mention what type of an employee you are looking for and include all the details necessary. Are you looking for someone with little to no experience (Associate Cashier) or a seasoned professional (Head Cashier)?
Make sure to include any professional skills and personality traits that you’re looking for. These could include customer service skills, politeness, etc.
These are important aspects to consider because the quality of your job post will determine the type of applicants you attract.
2. Include all duties and responsibilities
Try to be transparent when it comes to the job environment and your expectations. It’s important you include everything in advance so the candidates can make a well-informed decision before applying.
More often than not, Cashiers might be asked to handle tasks that don’t exactly pertain to their roles. However, they will be more inclined to do so if this information is clearly outlined in the job post beforehand.
This is also a great tactic that can help you reduce the turnover rate.
3. Include salary expectations and opportunities for growth
Being a Cashier might not be everyone’s dream job, but gaining valuable customer experience while making $14,76 per hour on average is usually what entices prospects to apply.
The candidates are also more motivated to apply for a job with explicitly stated salary ranges, in comparison to job offers that are not disclosing this important information.
For a more detailed breakdown of the salary statistics, you can visit our Cashier salary guide.
Cashier Job Description FAQs
Although this is an entry-level position, you still want to pick a Cashier with some experience. With these types of jobs, there is little to no training provided, so you want an employee who’s able to work the day you hire them.
Ideally, you want the candidate to have at least one year of experience in the retail or event ticketing industry. This way, they’ll be able to seamlessly transfer their skills to the new job.
The U.S. Department of Labor clearly outlines that the legal age to hire a Cashier without limiting the number of hours worked is 16. It’s important to check your local laws and regulations since they might impose different restrictions when it comes to hiring Cashiers.
However, considering that a good Cashier should have a solid grasp of math, hospitality industry owners should look to hire someone who’s finished high school.
When hiring a Cashier, you should inquire about their client service experience, technical skills, as well as personality traits.
If you need help in hiring the right applicant, check out the Cashier interview questions we’ve already prepared for you.
