Hotel General Manager Job Description: 10 Duties + Template
Hotel General Manager job description covering 10 duties, skills, salary and template
Our Hotel General Manager job description template outlines the responsibilities, skills and qualifications needed for the position, as well as salary expectations and more.
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Hotel General Manager Job Description Sample
Hotel General Managers oversee the day-to-day hotel operations, ensuring the establishment’s efficiency and contributing to its overall success.
They work closely with higher-level management staff, owners and Hotel Managers to optimize daily operations and identify areas for improvement as needed.
As OysterLink is dedicated to supporting the community, we've created a job description that you can easily modify and use to attract the right candidate.
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Hiring the right Hotel General Manager is just as important as defining the role — here’s what to look for when evaluating candidates.
Duties and Responsibilities of Hotel General Managers
Some common responsibilities of Hotel General Managers are as follows:
- Lead hotel operations and supervise/coach all department heads
- Review financial reports and statements to monitor budget
- Conduct inspections on hotel properties to check for cleanliness, appearance and functionality
- Establish, implement and communicate corporate policies, standard operating procedures and operational goals
- Conduct annual performance appraisals
- Review daily reports and prepare thorough monthly reports
- Ensure satisfactory guest experience in all hotel properties
- Assist in recruitment and training for management and hourly associates
Hotel General Manager Skills and Physical Requirements
Your Hotel General Manager should embody exceptional customer service skills and extensive hospitality management experience.
They should have communication skills, problem-solving skills, financial acumen and a deep understanding of high-quality standards to manage staff successfully.
Because of the physically demanding nature of the job, you’d need to list some physical requirements as well. To list these, you can choose from the following examples:
- Ability to lift up to 50 pounds
- Ability to stand for long periods
- Ability to walk the property several times a day
Browse Hotel General Manager jobs on OysterLink and apply to roles that match your experience and career goals.
Before applying, it’s important to understand what the role really demands — this video breaks down the realities and trade-offs of being a Hotel General Manager.
Hotel General Manager Education and Experience
The Hotel General Manager position normally requires at least five years of hotel experience, with some years in hospitality management.
Some job openings can combine experience with the level of education attained to create a more flexible set of qualifications.
For instance, candidates with a bachelor’s degree in hospitality management, business administration or a related field might be considered with slightly less direct experience.
Meanwhile, those without formal education might need more extensive hands-on experience.
Some examples of combined experience and education requirements are as follows:
- Bachelor’s degree in hospitality with seven years of hotel experience and three years in leadership
- High school diploma with at least 10 years of hotel experience and four years in hospitality management
- Master’s degree in hospitality management with seven years of hotel experience
Hotel General Manager Salary Expectations
The average Hotel General Manager salary in the United States is $93,384 per year. You can include a salary range close to this rate when writing your job ad.
This base pay can also differ depending on experience, skills, job-related knowledge and more.
Hotel General Manager: Conclusion
Creating a strong Hotel General Manager job description starts with clearly defining the role’s 10 key responsibilities, along with the skills, experience and leadership qualities needed to run a successful hotel.
A well-structured description not only attracts qualified candidates but also sets clear expectations from the start.
By combining a detailed responsibilities section with transparent salary information and a practical template, you can streamline your hiring process and find the right fit faster.