Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Equal opportunity employer
Job Description
First National Bank Texas (FNBT) is a respected financial institution dedicated to providing exemplary banking services to its diverse customer base. Known for its commitment to community-focused banking solutions, FNBT operates a network of branches that cater to individuals and businesses alike. The bank prides itself on delivering personalized service, financial expertise, and innovative products that support the financial wellbeing and growth of its clients. With a strong presence in Texas, FNBT fosters a customer-friendly environment where both customers and employees thrive. It is also recognized as an equal opportunity employer, ensuring a workplace that values diversity and inclusivity.
The role of a Teller at FNBT is pivotal in maintaining the bank's high standards of customer service and operational excellence. This full-time position involves working directly with customers in a fast-paced branch environment, handling various financial transactions, and contributing to the bank's sales efforts. The Teller is responsible for processing deposits, withdrawals, and payments, ensuring all transactions are accurate and compliant with established bank procedures. In addition to cash handling, the Teller will engage in active sales by recommending bank products and services tailored to meet customer needs. This role demands a keen eye for detail, especially in detecting counterfeit checks and verifying cash, as well as the ability to manage cash limits responsibly.
Furthermore, the Teller position requires excellent interpersonal skills to serve a diverse clientele, including a substantial Spanish-speaking population. The Teller will also participate in in-store prospecting and cross-selling initiatives in an environment that demands adaptability and excellent communication. Attention to punctuality and adherence to schedules are necessary given the demanding and dynamic nature of the work environment. Physical requirements of the job include the ability to stand or walk for extended periods and lift items weighing up to 50 pounds. The Teller will also operate computer systems and other office machinery efficiently.
FNBT provides a supportive work environment where employees play a critical role in upholding the bank's reputation for service excellence and financial integrity. The institution emphasizes continuous development and offers opportunities for professional growth within its framework. Joining FNBT as a Teller means becoming part of a team dedicated to fostering strong community relationships and delivering exceptional banking experiences to every customer.
The role of a Teller at FNBT is pivotal in maintaining the bank's high standards of customer service and operational excellence. This full-time position involves working directly with customers in a fast-paced branch environment, handling various financial transactions, and contributing to the bank's sales efforts. The Teller is responsible for processing deposits, withdrawals, and payments, ensuring all transactions are accurate and compliant with established bank procedures. In addition to cash handling, the Teller will engage in active sales by recommending bank products and services tailored to meet customer needs. This role demands a keen eye for detail, especially in detecting counterfeit checks and verifying cash, as well as the ability to manage cash limits responsibly.
Furthermore, the Teller position requires excellent interpersonal skills to serve a diverse clientele, including a substantial Spanish-speaking population. The Teller will also participate in in-store prospecting and cross-selling initiatives in an environment that demands adaptability and excellent communication. Attention to punctuality and adherence to schedules are necessary given the demanding and dynamic nature of the work environment. Physical requirements of the job include the ability to stand or walk for extended periods and lift items weighing up to 50 pounds. The Teller will also operate computer systems and other office machinery efficiently.
FNBT provides a supportive work environment where employees play a critical role in upholding the bank's reputation for service excellence and financial integrity. The institution emphasizes continuous development and offers opportunities for professional growth within its framework. Joining FNBT as a Teller means becoming part of a team dedicated to fostering strong community relationships and delivering exceptional banking experiences to every customer.
Job Requirements
- High school diploma or equivalent
- Ability to stand or walk for extended periods
- Ability to work in a high volume, stressful and noisy environment
- Ability to lift up to 50 lbs
- Ability to operate computer and office machinery
- Regular and predictable attendance and punctuality
- Approval limits based on established authority levels
Job Qualifications
- High school diploma or equivalent
- Previous cash handling or retail experience preferred
- Strong customer service skills
- Ability to communicate effectively with diverse populations
- Sales experience or aptitude
- Basic computer skills
- Attention to detail and accuracy
- Bilingual abilities in Spanish preferred
Job Duties
- Provide exceptional customer service involving receipt and payment of cash in a high volume sales environment
- Evaluate new and existing customer relationships and recommend bank products and services
- Follow established bank policies and supervisor directions
- Achieve monthly new account production targets assigned by management
- Participate in active sales including in-store aisle prospecting
- Process deposits and fund payouts accurately according to bank procedures and balance daily operations
- Verify cash and checks for deposits, checking endorsements and guarding against counterfeit items
- Enter transactions into computer systems and issue customer receipts
- Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
- Process Western Union wires and cash advances
- Cross-sell bank services and products
- Serve a diverse customer base including a large Spanish speaking population
- Perform other bank-related tasks as requested by supervisors
- Maintain regular and predictable attendance and punctuality
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