Volunteer Coordinator Job Description

Volunteer Coordinators are responsible for recruiting and training volunteers, assessing their skills and knowledge to align them with suitable roles. They establish and enforce protocols to ensure a positive and fulfilling experience for both volunteers and the organization’s initiatives.

Strong communication, organizational and interpersonal skills are essential for success in this role.

By: Sasha Vidakovic

December 5, 2023

Streamline your hiring process by downloading or copying our free Volunteer Coordinator Job Description Template below.

Volunteer Coordinator Job Overview

Become a vital part of [Company Name] as a Volunteer Coordinator and ensure a seamless experience for both volunteers and the organization’s initiatives.

As a Volunteer Coordinator, you will be the main point of contact for volunteer-related matters, overseeing the efficient assignment of roles and maintaining high engagement standards. You’ll lead a team of volunteers, recruiting and training them to align with the organization’s goals.

In addition to day-to-day coordination, you’ll be responsible for establishing and enforcing protocols to enhance the volunteer experience. Your role extends to tracking team performance, managing issues and fostering a collaborative environment for the continuous improvement of our volunteer program.

If you possess outstanding communication and organizational skills and are committed to maintaining a supportive and collaborative environment, we invite you to apply for the Volunteer Coordinator position at [Company Name].

Salary: $50,000–$60,000 a year

Schedule: Full-time (40 hours per week), Monday–Friday, with the possibility of overtime beyond 40 hours per week

Volunteer Coordinator Duties & Responsibilities

Coordinate and schedule volunteers for various organizational activities and events
Conduct interviews and assessments to match volunteers with appropriate roles based on skills and interests
Maintain accurate records of volunteer information, including applications, training and assignments
Communicate regularly with volunteers to ensure a positive and fulfilling experience
Recruit and onboard new volunteers, providing necessary training and orientation
Collaborate with other staff and managers to understand and address organizational needs for volunteer support
Establish and enforce protocols and standards to enhance the volunteer experience
Track and evaluate team and individual volunteer performance
Manage and resolve issues or conflicts that may arise during volunteer activities
Foster a collaborative and positive environment to encourage ongoing engagement
Contribute to the continuous improvement of the volunteer program by implementing feedback and best practices

Volunteer Coordinator Experience Requirements & Skills

Proven experience in volunteer coordination or a related field
Familiarity with recruitment processes and interviewing techniques
Strong communication skills, both written and verbal
Excellent organizational and multitasking abilities
Interpersonal skills for effective collaboration with diverse volunteers
Proficiency in using software for database management and communication
Problem-solving skills to address issues or conflicts among volunteers
Leadership skills to guide and motivate a team of volunteers
Knowledge of volunteer program development and implementation
Flexibility and adaptability to accommodate changing volunteer needs
Commitment to fostering a positive and inclusive volunteer environment

Volunteer Coordinator Education & Qualification Requirements

High school diploma
Relevant certifications or training in volunteer management or community engagement is a plus
Bachelor’s degree in a relevant field such as Nonprofit Management, Social Work, Human Resources or a related discipline is preferred

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