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Volunteer Coordinator Job Description 

volunteer coordinator and their team

Volunteer Coordinators are responsible for recruiting and training volunteers, assessing their skills and knowledge to align them with suitable roles. They establish and enforce protocols to ensure a positive and fulfilling experience for both volunteers and the organization’s initiatives.

Strong communication, organizational and interpersonal skills are essential for success in this role.

volunteer coordinator and their team

Streamline your hiring process by downloading or copying our free Volunteer Coordinator Job Description Template below.

Volunteer Coordinator Job Overview

Become a vital part of [Company Name] as a Volunteer Coordinator and ensure a seamless experience for both volunteers and the organization’s initiatives.

As a Volunteer Coordinator, you will be the main point of contact for volunteer-related matters, overseeing the efficient assignment of roles and maintaining high engagement standards. You’ll lead a team of volunteers, recruiting and training them to align with the organization’s goals.

In addition to day-to-day coordination, you’ll be responsible for establishing and enforcing protocols to enhance the volunteer experience. Your role extends to tracking team performance, managing issues and fostering a collaborative environment for the continuous improvement of our volunteer program.

If you possess outstanding communication and organizational skills and are committed to maintaining a supportive and collaborative environment, we invite you to apply for the Volunteer Coordinator position at [Company Name].

Salary: $50,000–$60,000 a year

Schedule: Full-time (40 hours per week), Monday–Friday, with the possibility of overtime beyond 40 hours per week

Volunteer Coordinator Duties & Responsibilities

  • Coordinate and schedule volunteers for various organizational activities and events
  • Conduct interviews and assessments to match volunteers with appropriate roles based on skills and interests
  • Maintain accurate records of volunteer information, including applications, training and assignments
  • Communicate regularly with volunteers to ensure a positive and fulfilling experience
  • Recruit and onboard new volunteers, providing necessary training and orientation
  • Collaborate with other staff and managers to understand and address organizational needs for volunteer support
  • Establish and enforce protocols and standards to enhance the volunteer experience
  • Track and evaluate team and individual volunteer performance
  • Manage and resolve issues or conflicts that may arise during volunteer activities
  • Foster a collaborative and positive environment to encourage ongoing engagement
  • Contribute to the continuous improvement of the volunteer program by implementing feedback and best practices

Volunteer Coordinator Experience Requirements & Skills

  • Proven experience in volunteer coordination or a related field
  • Familiarity with recruitment processes and interviewing techniques
  • Strong communication skills, both written and verbal
  • Excellent organizational and multitasking abilities
  • Interpersonal skills for effective collaboration with diverse volunteers
  • Proficiency in using software for database management and communication
  • Problem-solving skills to address issues or conflicts among volunteers
  • Leadership skills to guide and motivate a team of volunteers
  • Knowledge of volunteer program development and implementation
  • Flexibility and adaptability to accommodate changing volunteer needs
  • Commitment to fostering a positive and inclusive volunteer environment

Volunteer Coordinator Education & Qualification Requirements

  • High school diploma
  • Relevant certifications or training in volunteer management or community engagement is a plus
  • Bachelor’s degree in a relevant field such as Nonprofit Management, Social Work, Human Resources or a related discipline is preferred

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Related: How To Write a Job Description

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