Order Entry Job Description

An order entry specialist accurately inputs customer purchase orders into a computer database. They collect orders through different channels and collaborate with various departments, including sales, manufacturing and shipping to ensure ordered items are delivered on time and at the correct prices.

By: Rea Gierran

November 15, 2023

Strong attention to detail, organizational skills and effective communication are essential for success in this role.

Streamline the process of advertising your vacancies online by copying or downloading our free Order Entry Job Description Template below.

Order Entry Job Overview

[Company Name] is looking for an order entry specialist. In this position, you will perform tasks such as recording customer orders and collaborating with the rest of the team to process and fulfill orders.

The ideal candidate must possess keen attention to detail and the ability to work well in a fast-paced environment. If you are organized and committed to ensuring accurate and efficient order processing, we invite you to join our team.

Salary: $12–$23/hour

Tips: No

Schedule: Full-Time (40 hours per week), Monday–Friday, with the possibility of overtime beyond 40 hours per week.

Order Entry Duties & Responsibilities

Input order details accurately into the database for record-keeping
Maintain customer records and contact information
Follow up on orders and address any customer inquiries or complaints
Communicate prices to customers and handle payment collection
Monitor product inventory
Liaise with various departments to trace or expedite shipments
Generate basic daily, weekly and monthly reports
Assist in maintaining efficient operations by following company policies and procedures
Participate in continuous process improvement initiatives for enhanced efficiency
Protect company information confidentiality

Order Entry Experience Requirements & Skills

Proven experience in order entry
Proficient in computer applications for accurate data entry
Excellent customer service and communication skills
Ability to work independently in a fast-paced environment
Detail-oriented, process-driven and quality-focused
High integrity and discretion in handling sensitive information
Strong analytical thinking

Order Entry Education & Qualifications

High school diploma or GED
Relevant training and certifications in order entry process are preferred

Order Entry Job Description Template — Free Download

This customizable template streamlines the process of advertising your vacancies online. Start by replacing [Company Name] with your establishment’s name and adjust the template to match your unique needs and offerings.

Update the template to include any other pertinent details that will attract the best candidates for your job opening.

Download our user-friendly template to save time and craft an attention-grabbing job posting!