Whataburger Restaurants logo

Restaurant Shift Leader - Unit 840

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
Whataburger Family Foundation Scholarship
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a renowned fast-food restaurant chain, recognized for its commitment to quality, community, and bold leadership. Since its inception in 1950, Whataburger has cultivated a culture that not only emphasizes serving delicious burgers but also focuses heavily on nurturing leadership talent within its ranks. As a family-oriented business, Whataburger prides itself on creating an environment where employees, known as Family Members, can grow both personally and professionally. The company fosters teamwork, open communication, and a positive work culture that inspires every team member to bring their best to the table. With a strong reputation for operational excellence and dedication to customer service, Whataburger remains a top choice for customers seeking a reliable and satisfying dining experience.

The Shift Leader role at Whataburger is a pivotal position designed for individuals who are passionate about leading teams and enhancing restaurant operations. Acting as the vital force that ensures every shift runs smoothly, the Shift Leader is responsible for maintaining high standards of quality, service, and cleanliness in a fast-paced environment. This position requires a balance of leadership, teamwork, and hands-on involvement in daily operational tasks. Shift Leaders coach and motivate their team members, helping new hires adapt quickly while encouraging seasoned employees to sharpen their skills and confidence. They also work closely with the Restaurant Manager team to develop their leadership capabilities and operational knowledge.

Working as a Shift Leader at Whataburger comes with a range of competitive benefits and opportunities for career advancement. The position offers flexible scheduling options, including day, night, evening, and overnight shifts, catering to diverse needs and lifestyles. Shift Leaders receive competitive weekly pay and have access to paid time off, comprehensive medical, dental, and vision benefits, as well as short-term and long-term disability coverage. The company supports education and career growth through programs like the Whataburger Family Foundation Scholarship, free English-language learning classes, no-cost college-level courses, and reduced tuition pathways. Additional employee perks include discounted meals, wireless service discounts, computer and software discounts, fitness and gym discounts, and various awards and recognition programs.

This is a full-time, leadership-development role that offers a clear path to higher-level positions, including Operating Partners who have the potential to earn six-figure incomes. The position also demands physical stamina, necessitating the ability to stand for up to 10 hours, lift up to 55 pounds, and meet other physical requirements. Shift Leaders must be adaptable, with open availability to cover variable hours, weekends, holidays, and overnight shifts as needed.

At its core, the Shift Leader at Whataburger embodies the company’s values: leading with integrity, serving with heart, winning as one, and moving forward boldly. It’s more than just managing a shift; it’s about making a difference on the frontline of a dynamic restaurant environment, transforming challenges into opportunities, and continuously growing as a leader. If you’re ready to join a team that values your contribution, supports your growth, and offers a rewarding career in the food service industry, Whataburger is the place for you.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • have open availability including overnights, weekends, holidays, variable hours
  • maintain dependable attendance
  • have ability to stand up to 10 hours and lift up to 55 pounds
  • have experience coaching or leading teams
  • possess strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or ability to successfully obtain and pass exam during training

Job Qualifications

  • High school diploma or GED preferred or equivalent experience
  • experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • ability to stand up to 10 hours and lift up to 55 pounds
  • ServSafe Food Certification or ability to obtain during training
  • dependable attendance and open availability including weekends, holidays, and overnight shifts

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members, helping new hires adapt quickly and seasoned employees improve
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations efficiently
  • collaborate with Restaurant Manager team to enhance leadership capacity

Job Criteria

Experience

Mid Level (3-7 years)


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