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Job Overview
Employment Type
Full-time
Part-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Job Description
Psychological Services of Charlotte is a reputable therapeutic establishment committed to supporting the mental health and personal development of individuals and families in the Charlotte, NC area. Founded with a mission to offer compassionate and confidential therapeutic services, this organization prioritizes a collaborative approach between clients and therapists to foster meaningful growth and wellness. They provide a welcoming and supportive environment where clients feel empowered to address their challenges and make positive changes in their lives. The focus on client-therapist partnership ensures tailored therapeutic interventions that meet the unique needs of each person seeking help, whether they face emotional, psychological,... Show More
Job Requirements
- High school diploma or equivalent
- prior reception or customer service experience preferred
- strong communication skills
- proficiency in computer applications
- ability to multitask
- attention to detail
- reliable and punctual
Job Qualifications
- Phone etiquette and strong receptionist duties skills
- proficiency in customer service and communication
- computer literacy and basic proficiency with office software
- ability to multitask and handle responsibilities in a fast-paced environment
- prior experience in a healthcare or therapeutic setting is a plus
Job Duties
- Manage reception duties
- provide exceptional customer service to clients
- schedule appointments accurately
- handle incoming and outgoing communications
- maintain accurate records
- ensure office organization
- assist clients with inquiries
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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