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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.93 - $23.26
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
The Baltimore Marriott Waterfront is a renowned luxury hotel located at 700 Aliceanna Street in Baltimore, Maryland. It is part of Marriott International's extensive portfolio of upscale hotels, known for delivering exceptional hospitality experiences worldwide. Marriott International is a global leader in the lodging industry, operating a broad range of hotels and related lodging facilities. The Baltimore Marriott Waterfront combines a prime waterfront location with contemporary design and exceptional service standards, making it a preferred destination for business and leisure travelers alike.
This full-time, non-management administrative position offers an hourly pay rate starting at $20.93 per hour, increasing ... Show More
This full-time, non-management administrative position offers an hourly pay rate starting at $20.93 per hour, increasing ... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in administrative or customer service role preferred
- Proficiency with computer systems and office software
- Excellent communication skills
- Ability to maintain confidentiality
- Ability to follow company policies and procedures
- Ability to perform physical tasks involving lifting up to 10 pounds
- Availability to work full-time onsite at Baltimore Marriott Waterfront
Job Qualifications
- High school diploma or equivalent
- Prior experience in an administrative or guest services role preferred
- Proficiency in computer software including word processing, spreadsheets, and database management
- Excellent verbal and written communication skills
- Ability to maintain confidentiality and discretion
- Strong organizational and multitasking abilities
- Professional telephone etiquette and customer service skills
- Ability to work independently and as part of a team
Job Duties
- Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests
- Enter and retrieve information in computer databases to update records and answer guest inquiries
- Operate standard office equipment other than computers
- Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
- Transmit information or documents using computer, mail, or facsimile machine, including proofreading and editing written information
- Follow company policies and procedures and maintain professional appearance
- Welcome and acknowledge guests, anticipate and address guest needs, assist individuals with disabilities
- Develop and maintain positive working relationships with employees and departments
- Report accidents, injuries, and unsafe work conditions to manager
- Perform physical tasks such as moving, lifting, carrying, and placing objects up to 10 pounds without assistance
- Perform other reasonable job duties as requested by Supervisors
Job Criteria
Experience
No experience required
Job Location
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