Catering Manager - Capital One Arena

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day in 15 countries around the world. Rooted in service and united by a strong sense of purpose, Aramark is committed to making a positive impact not only on its customers but also on employees, partners, communities, and the planet. As a company deeply invested in employee growth and inclusion, Aramark values diversity and equal employment opportunity, ensuring all employees are free to participate fully within the organization regardless of race, color, religion, national origin, gender, or any other protected status. This inclusive culture fosters a workplace where individuals can develop talents, pursue passions, and realize their professional goals.

The Catering Services Manager position at Aramark is a vital leadership role responsible for overseeing all facets of catering solutions and special events at a specific location. This role demands a dynamic leader who can guide the Catering team through the successful execution of catering services, ensuring that every event is completed in alignment with customer expectations and the company’s high service standards. With a salaried compensation range of $70,000 to $75,000, this full-time role offers a significant opportunity for a catering professional to thrive in a diverse and fast-paced environment.

The responsibilities of the Catering Services Manager include developing and executing tailored catering solutions to meet unique customer needs, maintaining strong client and customer relationships, and ensuring consistent quality in planning and executing events. This includes detailed oversight from the delivery of prepared food to event setup, as guided by banquet event orders, while ensuring every element aligns with client expectations. Creativity and customer service are essential as the manager assists clients in planning memorable special events, offering innovative solutions and ensuring the catering events—regardless of size or complexity—are staffed and managed efficiently.

Leadership is a core component of this role, with the Catering Services Manager tasked with training, leading, and developing team members. This leadership ensures that catering and event standards are rigorously followed, guaranteeing the final presentation of food and service meets the highest criteria. The manager is also responsible for managing budgets related to food and labor targets and for maintaining accurate reporting of all catering-related revenue, expenses, and receivables. In addition to operational excellence, the role demands strict adherence to food safety, occupational health, and environmental safety policies.

Aramark provides an extensive benefits package, including medical, dental, vision coverage, work/life resources, retirement saving plans like 401(k), paid parental leave, and disability coverage. These benefits vary by location and employee eligibility but reflect Aramark’s commitment to supporting its workforce comprehensively.

Joining Aramark as a Catering Services Manager means becoming part of a company that values service, innovation, and community, where your skills will be honed and your efforts recognized. Candidates are welcomed who bring management experience, a background in hospitality or events, strong communication skills, and a passion for delivering excellence in catering service. The role requires the ability to manage event-based schedules, physical stamina for lifting and standing, and certification in food handling and alcohol service when applicable.

Aramark encourages interested applicants to apply promptly as there is no predetermined application window, and the position will close once a qualified candidate is selected. Aramark also upholds fair employment practices, considering applicants with arrest or conviction records in accordance with applicable laws including Fair Chance Ordinances. Embark on a rewarding career with Aramark and contribute to a team dedicated to making great things happen every day.