Explore different career paths in the U.S. restaurant and hospitality industry with OysterLink’s collection of Career Overviews for over 40 roles. Each of these will help you succeed in your chosen role, whether you’re a beginner or a seasoned industry professional.
Each Career Overview provides comprehensive insights for a restaurant and hospitality industry role:
Duties and responsibilities
Qualification requirements
Salary trends
Working conditions
Career progression
Career Paths in Hospitality
The hospitality industry offers a variety of roles and positions for both young people just entering the workforce and experienced professionals. It’s one of the few industries where you can start in an entry-level role and rise all the way to the top through determination and hard work.
From entry-level roles such as Dishwasher and Barback to management positions such as Executive Chef and Hotel Manager, opportunities are abundant and span sectors like hotels, restaurants, event planning and tourism. For those with a knack for customer service and a keen eye for detail, hospitality can become a long-term career that pays well and has plenty of growth potential.
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Career Opportunities in the Hospitality Industry
The hospitality and tourism industry is filled with career opportunities that vary from service-based roles to more specialized positions in event management and tourism. Many pathways allow for both lateral and upward movement, meaning that you can get promoted to a managerial position even if you started working in an entry-level role such as a Hostess or Valet.
Since a lot of the skills gained by working in hospitality, such as customer service, are transferable to other sectors and industries, you can transition into better-paying jobs once you gain enough experience. For example, experience gained working as a Hotel Receptionist can easily translate to a customer service role in the travel sector or a supervisory position in event planning.
Hospitality and tourism career pathways also offer a blend of practical experience and theoretical knowledge. Many hospitality companies provide hands-on training programs, making it easier for entry-level employees to learn the skills they need while on the job. Through dedication and effort, these roles can quickly lead to higher positions, such as Restaurant Manager or Director of Restaurant Operations.
The hospitality industry also has a global reach, so a career in hospitality can take you to different parts of the world. Many companies prefer hiring internally for international positions, so there is plenty of potential for travel and work experience in different countries if you wish to pursue it.
What Is a Hospitality Career?
A hospitality career involves working in a field that focuses on guest services, which can include everything from dining to accommodation and entertainment. The key sectors within hospitality include restaurants, lodging, food and beverage, event planning, travel and tourism, with each one offering different hospitality career paths.
Hospitality career opportunities range from entry-level positions to executive roles. The industry values both education and practical experience, so whether you have a degree in hospitality management or started out as a back-of-house staff member, there are many ways to advance in this field. Many successful hospitality managers started in entry-level positions and moved up by gaining experience and showing leadership traits.
If you’re interested in a field where daily tasks vary and there’s room to make a tangible impact on people’s lives, a hospitality career could be a great fit. In this industry, it’s not just about serving guests — it’s about creating a unique experience for each guest, making them a return customer.
What Are the Career Opportunities in the Restaurant and Foodservice Industry?
The restaurant and foodservice industry has several dozen career paths you can take. Career opportunities include positions such as Chefs, Line Cooks and Bartenders, each playing a vital role in running an establishment and keeping it profitable.
In the kitchen, roles vary from Prep Cook to Head Chef, each with specific responsibilities and skill sets. For those who enjoy working directly with customers, front-of-house roles like Server, Concierge or Host provide opportunities to build relationships with guests and also improve your interpersonal skills.
Restaurant management is another promising path within the foodservice sector. Managers oversee daily operations, coordinate between the kitchen and front-of-house staff, and work to maintain high standards of service and cleanliness. The field also includes opportunities in corporate roles for chains and franchises, such as Hotel General Manager and Restaurant Consultant.
Hospitality as a Career
When considering a hospitality career, you’re opening the door to a field that’s driven by customer service, client networking and creating memorable experiences for guests. It’s an industry where customer satisfaction is the number one priority and teamwork is at the core of every operation.
A hospitality management career, in particular, is designed for people who enjoy leadership roles and thrive in fast-paced environments. Managers coordinate between staff and guests, ensuring that every part of the operation runs smoothly and that guests leave happy.
A career in hospitality isn’t just limited to hotel roles though. There are several dozen different positions in travel and tourism, catering and event planning, all of which require similar skill sets:
Empathy
Patience
Organization
Attention to detail
Strong interpersonal communication
Each of the sectors mentioned above needs skilled managers and dedicated staff to provide high-quality customer experiences. So, if you’re looking for a field that offers variety, hospitality is definitely worth considering.
Is Hospitality Management a Good Career?
Hospitality management can be a rewarding and stable career choice. A career in hospitality management often appeals to those who value building meaningful relationships, staying organized, and leading a team. This field also encourages creativity since managers are often called to solve unexpected issues and personalize guest experiences.
In terms of growth, the hospitality career path offers room for advancement. Starting as a front-desk associate or assistant manager, you can move up to positions like department head, operations manager, or general manager over time. With experience and proven leadership, hospitality professionals can progress to roles with regional or corporate responsibilities.
Financially, hospitality management can be lucrative, especially in high-demand areas or luxury brands. The industry tends to reward professionals with bonuses, travel opportunities, and other perks. As global tourism and leisure continue to grow, a career in hospitality offers long-term stability and chances for specialization in fields like luxury management, sustainability, or event coordination.
Is Restaurant Management a Good Career?
Restaurant management can be a fulfilling career if you’ve got strong organizational skills, leadership abilities and a passion for customer service. Managing a restaurant will give you the opportunity to work in a unique environment where no two days are alike. Restaurant managers handle various tasks, from inventory control to staff management, which keeps the role challenging and engaging.
On top of that, most restaurant management roles offer a stable income and additional benefits, particularly in established or high-end restaurants. Many managers receive performance-based bonuses and benefits like health insurance, especially when working in renowned and established restaurant chains.
The field of restaurant management has an upward trajectory. Managers with proven track records of success can advance to roles such as Operations Manager or even enter corporate-level positions within larger restaurant groups. This pathway makes it a strong choice for those looking for long-term growth within the hospitality industry.
Restaurant Manager Career Change
A Restaurant Manager career change is common and can open doors to other hospitality sectors or entirely different fields that value the skills and experience gained in restaurant management. The transferable skills that managers develop are highly valued across many industries. These include but are not limited to:
Multitasking
Leadership
Problem-solving
Consistency
Adaptability
Decision making
Many former Restaurant Managers often transition to roles in event planning, retail management or corporate roles within hospitality companies. The adaptability and resilience required in restaurant management make these professionals well-suited to various customer service and operations roles. For example, event planning is a natural career move for many former managers, as both roles require strong organizational skills and attention to detail, making them excellent Event Planners or Event Managers.
For those looking to remain in hospitality but are seeking a change in environment, hotel management or resort operations can offer a fresh perspective while utilizing many of the same skills.
Restaurant and Hospitality Careers FAQs
If you’re just starting out in hospitality, you really don’t need to have any special skills to succeed. You just have to be determined and willing to learn. Apart from that, these are the skills most valued in hospitality:
Customer service
Patience
Teamwork
Organization
Time management
Communication
Problem-solving
Attention to detail
Conflict management
One of the best aspects of the hospitality industry is that it aims to create unforgettable experiences for guests. The goal of hospitality is to make guests feel like they have a second home even if they’re thousands of miles away from their actual home.
You should choose a career in hospitality because the barrier to entry is extremely low and you can easily climb the ladder until you reach the very top.
If you’re excited about cooking, you can start working as a Line Cook and slowly earn your way up to Chef or even Head Chef. If you’re more interested in management, you can start working as a Hostess and progress to Restaurant Manager and eventually maybe even Hotel General Manager.
There are no shortcuts to becoming successful in hospitality. You have to be willing to work hard, learn and adapt. If you’re determined to succeed and you’re not a quitter, you can definitely become successful in hospitality.
People love hospitality because they don’t need any formal education or certifications to start working, especially in entry-level roles. This industry is perfect for students looking to earn some extra money during the summer break or professionals who are looking to make a name for themselves and possibly become Michelin-star Chefs.
Skills and traits that you learn in hospitality like communication, practical thinking, problem-solving and teamwork will all prepare you not just for other jobs in other industries, but also for life itself and whatever it may throw at you.
Most of the skills you learn in hospitality are associated with customer service and include communication, attention to detail, multitasking, patience and much more.
You have to want to succeed to thrive in hospitality. There’s no secret path to success and everyone’s journey is different. Many people started off from entry-level positions and worked their way to the top, while others gained practical knowledge in hospitality and went on to thrive in other industries such as entertainment.
Don’t take things personally and learn from others. Just like any other industry, working in hospitality has its downsides, but most people who are in the hospitality or restaurant industry generally thrive because they either love interacting with customers and other staff members or they’re passionate about food and preparing it.
It’s all about practice. If you’re interested in working in the kitchen, you can start practicing preparing food at home and then learn from senior staff members in the kitchen. If you’re after a customer-facing role like a Bartender or a Host, you can learn to make drinks at home or practice interacting with customers by talking to friends and relatives until you get comfortable speaking with strangers.
You need to have an outlet or a hobby, which is why many people go to the gym, travel or even play sports outside of work. It’s also important not to overwork yourself and take breaks whenever necessary.