Room Attendant Job Description

A room attendant cleans and services guest rooms, ensuring all accommodations are stocked with necessary amenities such as toiletries, towels and beverages. Room attendants also make sure that guests have access to a reliable internet connection and that their curtains or blinds are functional for privacy and light control.

By: Rea Gierran

November 16, 2023

Success as a room attendant requires a combination of skills and attributes, including adaptability, attention to detail and good time management abilities.

Are you looking to hire a room attendant? Copy or download our free Room Attendant Job Description Template below.

Room Attendant Job Overview

[Company Name] is seeking a room attendant to deliver exceptional customer service to hotel guests. The role involves maintaining cleanliness and comfort in guest rooms, including changing towels, making beds and cleaning bathrooms.

If you’re eager to start your career in the hotel industry and possess qualities such as being detail-oriented, reliable and friendly, we invite you to apply.

Salary: $9–$19/hour

Tips: Yes

Schedule: Full-Time (40 hours per week), with the possibility of overtime beyond 40 hours per week

Room Attendant Duties & Responsibilities

Ensure guest rooms are clean and tidy
Change bed linens, make beds and replace used towels
Replenish bath care products like soap and shampoo
Restock beverages and food items in the mini-bar
Vacuum carpets to remove dirt and debris
Assist guests in retrieving lost items and address additional service requests
Ensure the privacy of guest rooms
Follow hotel security guidelines for the safety of guests and property
Return and restock the cleaning cart at the end of the shift
Report any technical issues or maintenance needs promptly
Collaborate with other hotel staff to maintain a seamless and positive guest experience

Room Attendant Experience Requirements & Skills

Previous work experience as a room attendant or in a similar role
Familiarity with industrial cleaning equipment and products
Ability to lift heavy objects
Ability to work independently or as part of a team
Ability to follow instructions accurately
Excellent organization and customer service skills
Possess keen attention to detail
Good communication skills, both verbal and written

Room Attendant Education & Qualifications

No formal education is required but a high school diploma is encouraged

Room Attendant Job Description Template — Free Download

Discover top-tier candidates with our customizable job description template. Begin by replacing [Company Name] with your establishment’s name and tailor the template to incorporate a detailed list of employee benefits, along with pertinent information about your company.

Streamline your hiring procedures and optimize time utilization with our user-friendly template!