Cafe Manager Job Description
Responsibilities for this role also include creating a positive and efficient work environment, enforcing health and safety standards and collaborating with suppliers.
In some cases, cafe managers may be involved in marketing initiatives to attract customers and enhance the cafe’s profitability.
We are seeking a Cafe Manager to streamline the daily operations at [company name] and inspire our team to deliver exceptional customer service.
Responsibilities include coordinating barista and wait staff shifts, overseeing daily finances and managing inventory.
Ideal candidates will have diverse coffee shop experience, be available during opening hours, including weekends and holidays, and contribute to enhancing profitability and customer satisfaction, making our cafe a local favorite.
Schedule: Full-Time (40 hours per week), Monday–Friday
Cafe Manager Duties & Responsibilities
- Oversee day-to-day cafe operations for smooth functioning
- Recruit, onboard and train new wait staff and baristas
- Provide comprehensive training on drink preparation and proper use of coffee equipment
- Collaborate with vendors to order essential supplies like takeaway cups, coffee and ingredients
- Maintain records of daily, weekly and monthly revenues and expenses
- Introduce seasonal and customer-preferred menu items
- Offer guidance to staff for effective issue resolution and delivery of excellent customer service
- Ensure cleanliness and tidiness in all cafe areas
- Cultivate friendly relationships with customers to enhance loyalty and improve the cafe’s reputation
Cafe Manager Qualifications & Skills
- Proven track record as a Cafe Manager or Barista in a dynamic coffee shop environment
- Proficient hands-on experience with state-of-the-art coffee machines
- Strong mathematical aptitude for handling financial aspects efficiently
- Flexibility to work during opening hours, including weekends and holidays
- Exceptional communication skills to effectively lead, manage and motivate a diverse team
- Customer-centric mindset with a commitment to delivering outstanding service
Cafe Manager Education
- Minimum of a high school diploma or general educational development (GED)
- Additional certification in fields like Business Administration or Hospitality is considered a valuable asset
- Possession of a valid food handler’s license
Cafe Manager Job Description Template — Free Download
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This all-in-one guide highlights the crucial elements of cafe management skills, helping you find the ideal candidate who can bring creative and efficient leadership to your cafe.
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