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Operations Manager Job Description

Two people talking in a warehouse

An Operations Manager is a key figure dedicated to optimizing and streamlining daily operations. Their role involves implementing efficient processes and procedures to meet and exceed customer expectations in terms of cost-effectiveness, ensuring the seamless functioning of all facets of the business.

Two people talking in a warehouse

An operations manager should foster a culture of continuous improvement and innovation to stay at the forefront of industry standards and drive sustained success in organizational operations.

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Job Overview

We’re looking for an accomplished Operations Manager to improve operational processes at [Company Name] and become a valuable part of our experienced team dedicated to delivering exceptional results.

Some of the responsibilities include formulating strategy, improving performance, procuring material and resources and securing compliance.

Ideal candidates should possess a proven track record in operations management, demonstrating expertise in formulating and executing strategic plans, optimizing resource allocation and implementing efficiency measures.

Salary: $20–$30/hour
Tips: No
Schedule: Full-time commitment (40 hours a week)

Operations Manager Duties & Responsibilities

  • Formulate and execute operational strategies
  • Recruit and train new employees
  • Improve overall performance and efficiency
  • Procure materials and resources for optimal operations
  • Ensure compliance with relevant regulations and standards
  • Mentor and guide team members
  • Implement best practices across all operational levels
  • Optimize resource allocation for maximum efficiency
  • Monitor and evaluate operational performance
  • Identify opportunities for process improvement
  • Develop and implement comprehensive operational policies and procedures to enhance workflow efficiency
  • Establish key performance indicators (KPIs) to measure and improve operational performance
  • Develop and maintain relationships with suppliers, negotiate contracts and ensure timely and cost-effective procurement of materials and resources
  • Establish and maintain key performance metrics for supply chain efficiency and optimization

Operations Manager Experience & Skills

  • Proven experience in operations management
  • Strategic planning and execution skills
  • Strong leadership and team management abilities
  • Comprehensive understanding of compliance requirements
  • Demonstrated ability to formulate and execute operational strategies
  • Excellent problem-solving and decision-making skills
  • Effective communication and interpersonal abilities
  • Procurement and supply chain management expertise
  • Knowledge of relevant industry regulations and standards
  • Analytical and evaluative skills for monitoring operational performance
  • Successful track record in implementing technological advancements to streamline operational processes and increase efficiency
  • Proven ability to lead cross-functional teams
  • Expertise in risk management
  • Advanced proficiency in utilizing data analytics tools to derive insights and inform strategic decision-making
  • A proactive approach to identifying and implementing opportunities for operational improvement
  • Knowledge of emerging technologies and their application
  • Proven ability to balance cost considerations with quality standards

Operations Manager Education & Qualifications

  • Bachelor’s degree in Business Administration, Operations Management or a related field
  • Advanced degrees such as a Master’s in Business Administration (MBA) is a bonus
  • Familiarity with relevant industry certifications such as Six Sigma or Lean Management

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Related: How To Write a Job Description

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