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Billing Clerk Job Description 

a woman sitting at the office desk and using a calculator

The main responsibilities of a Billing Clerk include creating invoices and credit memos, sending payment reminders and updating customer information. They also address inquiries related to invoices through phone calls and emails.

To excel in this role, a Billing Clerk should possess attention to detail, organizational skills and effective communication abilities.

a woman sitting at the office desk and using a calculator
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Streamline your hiring process by downloading or copying our free Billing Clerk Job Description Template below.

Billing Clerk Job Overview

Join our team at [Company Name] as a Billing Clerk and contribute to the efficient management of our billing processes.

In this role, you will create invoices and credit memos and update customer files. Additionally, you’ll be the first point of contact for specific customers, addressing inquiries related to invoices through phone calls and emails. Collaboration with internal departments will be essential to streamline billing procedures.

To thrive in this role, you should possess strong attention to detail, organizational skills and effective communication abilities.

If you are a skilled billing professional with a proven track record of successfully managing billing operations, we encourage you to apply for the Billing Clerk position at [Company Name].

Salary: $35,000–$50,000 a year

Schedule: Full-time (40 hours per week), Monday–Friday, with the possibility of overtime beyond 40 hours per week

Billing Clerk Duties & Responsibilities

  • Create and issue invoices and credit memos
  • Update and maintain customer files and accounting records
  • Communicate with customers via phone calls and emails to address invoice-related inquiries
  • Collaborate with internal departments to streamline billing processes
  • Serve as the first point of contact for specific customers
  • Answer account-specific queries and provide relevant information to clients
  • Send out timely payment reminders to customers
  • Ensure the accuracy of financial documents
  • Contribute to the efficiency of the finance department by accurately updating customer information
  • Play a key role in the overall success of billing operations within the organization

Billing Clerk Experience Requirements & Skills

  • Prior experience as a Billing Clerk or in a similar role within a financial or accounting environment
  • Familiarity with billing software and accounting systems
  • Knowledge of invoicing processes and financial record-keeping
  • Strong attention to detail and accuracy in financial data entry
  • Excellent organizational and time-management skills
  • Effective communication skills, both written and verbal
  • Customer service orientation for addressing inquiries and concerns
  • Problem-solving capabilities for addressing billing discrepancies and issues
  • Time management and multitasking abilities to handle various billing tasks efficiently
  • Commitment to upholding confidentiality and integrity in handling financial information

Billing Clerk Education & Qualification Requirements

  • High school diploma or equivalent
  • Relevant coursework or training in billing processes and financial record-keeping is a plus

Billing Clerk Job Description Template — Free Download

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Streamline the process of creating online job listings for a Billing Clerk role with our free template. Simply replace [Company Name] with the name of your company and adjust the salary information and work hours.

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Related: How To Write a Job Description

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