Concierge Jobs in Miami

A female concierge smiling while assisting a female guest

Step into the vibrant world of concierge jobs in Miami, where personalized guest experiences and a thriving hospitality industry define the landscape. This comprehensive guide will delve into the top-paying positions, salary trends and legal requirements, and answer frequently asked questions.

Whether you’re an experienced concierge professional or aspiring to enter this dynamic field, Oyster Link unlocks exciting opportunities and valuable insights awaiting you in Miami’s concierge industry.

Top-Paying Concierge Jobs in Miami

With its stunning beaches, vibrant nightlife and rich cultural diversity, Miami stands as a premier tourist destination, creating a high demand for skilled and dedicated concierge professionals.

To help you navigate the concierge industry in Miami, we listed below some of the highest-paying concierge jobs available in the city.

While you’re at it, here’s an article we wrote that explores the job description for concierges for more info regarding the position.

1. Customer Experience Concierge | Citi — Centurion Lounge, Miami, FL

Citi Bank logo
[Source: Pentagram]
Citigroup Inc., commonly known as Citi, is one of the largest and most well-known financial institutions in the world.

They are hiring a Customer Experience Concierge for their Centurion Lounge in Miami.

The ideal candidate needs to have a minimum of one-year experience servicing premium customers to best meet the expectations and accommodate the needs of Card Members by partnering with Citi’s food and beverage partners and providing concierge and lifestyle recommendations to members.

  • Salary: $20.00–$33.65 per hour (plus benefits and bonuses)
  • Job type: Full-time and on-site; Centurion Lounge is open from 5:00 a.m. – 10:00 p.m., Monday–Sunday
  • Benefits: 6% company match on retirement savings plan, medical/dental/vision/life insurance, disability benefits, 20+ weeks paid parental leave for all parents.
  • How to apply: Visit Citi’s careers page to apply today.

2. Concierge | Four Seasons, Miami, FL

Four Seasons logo
[Source: Four Seasons]
Four Seasons is a luxury hospitality company with more than 100 establishments all over the world and named one of the 100 Best Companies to Work For by FORTUNE magazine. The Four Seasons Hotel Miami is offering concierge jobs for those who can comply with Four Season’s Work Rules and Standards of Conduct.

  • Salary: $29,000–$41,000 per year
  • Job type: Full-time and on-site, with the flexibility to work in the mornings, evenings, weekends and holidays
  • Benefits: Time off plans, medical and dental coverage, employee assistance programs, Employee Travel Program, and other health and well-being perks and benefits.
  • How to apply: Visit Four Season’s careers page to apply today.

3. Spa Concierge | Mandarin Oriental, Miami, FL

Mandarin Oriental logo
[Source: Mandarin Oriental]
Mandarin Oriental Hotel Group has operated several luxury hotels, resorts and residences worldwide for over 50 years. With over 11,000 employees, Mandarin Oriental aims to be no. 1 in luxury hospitality. Mandarin Oriental is offering spa concierge jobs with at least two years of relevant hospitality experience and who are open to a flexible schedule between 8:00 a.m. and 9:45 p.m., including weekends and holidays.

  • Salary: $32,000–$53,000 per year
  • Job type: Full-time/part-time and on-site
  • Benefits: Vacation and paid time off, medical and dental coverage, 401k matching, retirement plans, health benefits and wellness programs, discounted stays, training and education programs, etc.
  • How to apply: Visit Mandarin Oriental’s careers page to apply today.

Salary Trends for Concierge Jobs in Miami

Concierge jobs in Miami bring an average salary of $30,200, which is 14% below the national average of $35,310.

And since the role of a concierge is customer-facing, they often receive tips directly, but make sure you check this before applying.

Although considered the nation’s most expensive neighborhood, Miami’s leisure and hospitality industry bounced back impressively from 2022 to 2023, with around 13,200 jobs filled.

This resurgence highlights the industry’s resilience and recovery in the city.

If you’re interested in exploring salary trends across different regions of the United States (U.S.), we encourage you to check out our informative article on average concierge salaries.

What aspects of the concierge role bring you a sense of joy and fulfillment?

Legal Requirements

People applying for concierge jobs or other hospitality positions are required to follow the items below.

  • Comply with workplace safety regulations as per the Occupational Safety and Health Administration (OSHA).
  • Understand and follow privacy laws, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), to protect guest information.
  • Uphold anti-discrimination laws that ensure fair treatment based on factors like race, gender, age, religion, disability or national origin.
  • Ensure you have all legal rights to work in the U.S. (e.g., visa, residency status, etc.).

Frequently Asked Questions

What skills and qualifications are important for concierge jobs in Miami?

Strong communication and customer service skills are vital for success as a concierge in Miami.

It is also beneficial to possess excellent organizational abilities, problem-solving skills, local area knowledge and proficiency in multiple languages, as Miami attracts a diverse international clientele.

What career growth opportunities are available for concierge professionals in Miami?

Miami’s bustling hospitality industry offers numerous career growth opportunities for concierge professionals.

Advancement may include moving up to supervisory or management positions, transitioning to concierge roles in higher-end establishments or even pursuing entrepreneurial ventures within the hospitality sector.

What local events or festivals should concierge professionals in Miami stay informed about?

To provide exceptional service, concierge professionals in Miami should stay up-to-date with local events and festivals.

Some notable ones include the Miami International Boat Show, Art Basel Miami Beach, the South Beach Wine & Food Festival, the Ultra Music Festival and Miami Spice Restaurant Months.

Keeping track of these events allows concierge professionals to inform guests about exciting happenings and help them make the most of their time in the city.

How can concierge professionals stay updated on the latest happenings and trends in Miami’s hospitality and entertainment scene?

To stay current with Miami’s ever-evolving hospitality and entertainment scene, concierge professionals can leverage resources such as local event calendars, industry newsletters and publications like “Miami New Times” and “Miami Herald.”

Additionally, maintaining a solid network within the hospitality industry, attending industry events and actively participating in professional concierge associations can provide valuable insights, connections and access to the best concierge jobs.

Are there any specific local customs or cultural considerations that concierge professionals in Miami should be mindful of?

Miami’s diverse cultural fabric requires an understanding of various customs and considerations.

Being sensitive to cultural practices, such as greetings, dining etiquette and religious observances, can enhance guest experiences and foster positive interactions.

Familiarize yourself with the diverse backgrounds of Miami’s residents and visitors, including Latin American, Caribbean and European influences, to ensure respectful and inclusive service.

To help you prepare further for your job hunt, we also compiled a list of common interview questions specifically for the concierge role here.

Finding the Best Concierge Jobs in Miami With Oyster Link

We hope this comprehensive guide to concierge jobs in Miami has provided you with valuable insights and information to navigate this exciting field.

From exploring the top-paying positions and salary trends to understanding the legal requirements, we aimed to equip both experienced concierge professionals and aspiring individuals with the knowledge they need to thrive in Miami’s concierge industry.

Oyster Link unlocks exciting opportunities and offers trusted resources as you embark on your concierge career journey.

Explore More Jobs

Featured Career Advice

Restaurant Salaries & Job Opportunities

This field is for validation purposes and should be left unchanged.