VITA Assistant Program Coordinator LTE

Madison, WI, USA|Travel

Job Overview

Employment Type

Temporary

Compensation

Type:

Hourly

Rate:

Range $28.00 - $30.00

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Flexible Schedule

Professional development opportunities

Employee assistance program

recognition programs

Job Description

Goodwill of South Central Wisconsin is a respected nonprofit organization dedicated to empowering individuals to achieve their fullest potential through education, skills training, and employment opportunities. Operating with a commitment to community upliftment, Goodwill works tirelessly to create lasting change for people facing barriers to employment and financial independence. Known for its inclusive environment and strong core values, the organization fosters a culture of respect, integrity, and innovation. Its programs include a variety of workforce development initiatives, retail operations, and community-based services that directly impact the lives of thousands each year. As a leader in social enterprise, Goodwill leverages its... Show More

Job Requirements

Ability to travel up to 50 percent
Attention to detail with the ability to quickly learn and navigate complex tax laws and utilize technology effectively, coaching others to do the same
Approachable and patient providing consistent positive interaction with all internal and external customers
High level of integrity and confidentiality in handling sensitive financial information
Finds solutions, resolves conflict, and proactively solves problems, providing the best possible solution to support the mission and organization
Open minded, with flexibility to improve quality of output
Bilingual preferred, but not required

Job Qualifications

Bachelor's degree in related field preferred or equivalent experience
Previous experience with personal income tax preparation strongly preferred
Experience coordinating program operations, policies and supervising staff
Attained or willingness to attain IRS VITA certifications including Volunteer Standards of Conduct, Intake/Interview/Quality Review, Basic Tax Law, Advanced Tax Law, Site Coordinator

Job Duties

Provides exceptional clients experience to those we serve
Primary point of contact for clients and volunteers to address questions or concerns
Respond to routine telephone and e-mail inquiries and correspondence in a timely manner
Ensures clients' documentation is secured and placed into appropriate files within DMS
Identifies and secures tax site locations and schedule, including hours/days of operations
Coordinates and ensures the efficiency of the client scheduling system
Manages the distribution, collection, and re-inventory of all VITA equipment and supplies and submits requests for purchases as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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