Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid holidays
vacation
sick days
Automatic 3% company contribution to 401k
Health Insurance
Life insurance
Dental Insurance
Vision Insurance
Fun and casual work place
Exciting company Christmas party
Great and committed supporting staff
Appreciation for a job well done
Job Description
Dave Wright Nissan Subaru is a distinguished automobile dealership renowned for its commitment to customer service and workplace excellence. It has proudly been awarded the Best Dealership to Work For award 11 times, reflecting a strong culture of employee satisfaction, growth, and respect. The dealership embraces several fundamental core values that guide its operations and team dynamics. These values include 'We Solve It,' emphasizing proactive problem-solving; 'We Are All One Team,' promoting collaboration and unity; 'We Do What We Say,' highlighting integrity and accountability; 'We Grow Or We Die,' underscoring the importance of growth and development; and 'We Commit And... Show More
Job Requirements
- At least two years of experience in a similar position and knowledge of automotive parts and service preferred
- Can work in a fast-paced and challenging environment handling multiple projects
- Must have excellent administrative, organizational, and communication skills
- Valid driver’s license
- Must be willing to submit a background check prior to employment
Job Qualifications
- At least two years of experience in a similar position and knowledge of automotive parts and service preferred
- Excellent administrative skills
- Strong organizational skills
- Effective communication skills
Job Duties
- Answer service calls and schedule appointments
- Provide administrative support to our service department
- Prepare, review, and process warranty claims
- Ensure the dealership is paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting, and following-up on each claim
- Coordinate with vendors and manufacturers to ensure prompt receipt of replacement parts
- Communicate with customers and service technicians to define the scope of a warranty claim resolution and to set expectations
- Follow up with each claim to ensure service delivery to the customer and compensation for the dealership
- Stay up to date with all factory recalls, announcements, and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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