Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
inclusive work environment

Job Description

Renaissance Hotels is a globally recognized brand under Marriott International, known for its commitment to providing guests with unique and memorable experiences that capture the essence of the neighborhoods they visit. Situated in Austin, Texas, this particular location at 9721 Arboretum Blvd offers an inviting and culturally rich setting for travelers and locals alike. Renaissance Hotels pride themselves on exceptional guest service, attention to detail, and fostering a welcoming environment that reflects the vibrant community it serves. As part of Marriott International, the hotel is dedicated to inclusivity, non-discrimination, and creating a workplace where employees from diverse backgrounds can thrive and contribute their unique talents. The establishment operates within the Food and Beverage and Culinary sector, with current opportunities available for part-time, non-management roles that focus heavily on front-of-house interaction and guest satisfaction.

The Guest Service Expert role at Renaissance Hotels goes beyond traditional food service duties. It is centered around creating an immersive and enjoyable guest experience that seamlessly integrates quality food and beverage service with attentive hospitality. This position requires individuals who are energetic, proactive, and willing to engage fully with guests to ensure every visit is exceptional. Responsibilities include setting tables, coordinating with kitchen staff, serving guests efficiently, and maintaining clean and organized workspaces. The role demands physical stamina since the experts spend significant time standing, walking, and moving in a fast-paced environment and must handle various physical tasks such as lifting or carrying objects up to 25 pounds alone and up to 50 pounds with assistance. Personal presentation and professionalism in communication are critical components of success, as is adherence to all health, safety, and company policies.

This part-time position caters to individuals who enjoy dynamic work environments and are passionate about delivering high standards of service. Although supervisory experience is not required, prior experience in customer service or hospitality is beneficial. The ideal candidate will hold at least a high school diploma or GED and possess a friendly, approachable demeanor that resonates well with diverse guests. Renaissance Hotels values teamwork, cultural awareness, and a commitment to excellence, offering staff a chance to grow their careers within Marriott International’s extensive global network. The hotel offers a supportive and equal opportunity workplace where everyone is encouraged to be their best selves, contributing to a collaborative, energetic, and inclusive culture. For anyone eager to build a career in hospitality with a brand that celebrates local culture and thoughtful service, the Guest Service Expert position at Renaissance Hotels provides an excellent gateway to professional development and personal growth.

Job Requirements

  • high school diploma or GED equivalent
  • ability to stand, sit, or walk for extended periods
  • physical ability to lift and carry up to 25 pounds without assistance
  • reliable communication skills
  • willingness to follow safety protocols
  • ability to work flexible part-time hours
  • no supervisory experience required

Job Qualifications

  • high school diploma or GED equivalent
  • less than 1 year related work experience
  • no supervisory experience
  • strong communication skills
  • ability to work on feet for extended periods
  • professional personal appearance
  • commitment to safety and company policies

Job Duties

  • set tables for guests
  • communicate effectively with kitchen staff
  • interact and serve guests professionally
  • clean work areas and supplies
  • manage menus and verify information
  • maintain safety and quality standards
  • handle and move objects weighing up to 25 pounds without assistance

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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