Receptionist

The U.S. Probation Department for the Eastern District of New York is a crucial component of the federal judicial system that works diligently to provide probation and pretrial services to individuals under its jurisdiction. Located in Brooklyn, NY, this department plays a vital role in supporting the courts by monitoring and supervising offenders while also ensuring the safety and well-being of the community. The department’s staff works with a commitment to excellence, integrity, and respect for the law, providing administrative and operational support to facilitate the effective functioning of the judicial process. The Eastern District of New York Probation Office maintains a professional work environment that encourages teamwork, accountability, and ongoing training.

The role of Receptionist at the U.S. Probation Department is a full-time permanent position that serves as the principal point of contact for visitors and callers. The incumbent will manage the front desk, greet incoming visitors, and provide essential clerical and administrative assistance to the office. This position pays between $47,546 and $77,343 annually, corresponding to the CL 23 classification level. Responsibilities include screening and routing telephone calls, answering routine questions, and directing visitors to appropriate personnel according to office operations.

Additionally, the receptionist will enter and retrieve data from the Probation and Pretrial Services Automated Case Tracking System (PACTS), assist with preparing offender processing documentation, and receive training on offender intake procedures such as fingerprinting, photographing, and DNA collection. The role requires meticulous attention to detail, excellent communication skills, and the ability to manage multiple tasks in a fast-paced environment. This position is an excellent opportunity for organized and motivated individuals who want to contribute to the federal judiciary system while gaining experience in a supportive office environment. The receptionist will also be trained on additional administrative responsibilities, including submitting fingerprints to relevant authorities like the FBI and New York State, processing background checks, and managing DMV inquiries. Candidates who succeed in this role will demonstrate maturity, tact, discretion, professionalism, and the capacity to maintain confidentiality at all times. The U.S. Probation Department values employees who can work independently and as part of a cohesive team, adapting quickly to changing demands and deadlines. This position offers a fulfilling career path within the judicial system, supported by comprehensive federal employee benefits and opportunities for professional development.