Office Administrator & Receptionist

Mandarin Oriental is a prestigious global hospitality company known for owning and operating some of the most luxurious hotels, resorts, and residences located in prime destinations worldwide. Renowned for its commitment to delivering legendary service inspired by Asian heritage, Mandarin Oriental combines traditional elegance with the innovative approaches of modern luxury experiences. The group has a strong development pipeline, continually expanding its presence in the luxury hospitality market by creating and maintaining some of the world’s most sought-after properties. As an award-winning brand, it prioritizes the highest standards of quality and guest experience, which extends seamlessly to the internal culture and employee engagement. Mandarin Oriental’s dedication to professional growth, wellness, and inclusive culture makes it an exceptional place for professionals aspiring to build a career in luxury hospitality.

The Corporate Office Administrator position is based in the Mandarin Oriental New York Corporate Sales Office. This critical role involves supporting the day-to-day operations of the corporate office and providing comprehensive administrative assistance to senior leaders and cross-functional teams. The Corporate Office Administrator is a vital part of the New York sales office team, ensuring smooth, efficient, and professional office functioning aligned with the company’s core values including integrity, respect, and responsibility. Reporting directly to the Vice President, Global Sales, The Americas, the individual in this role will contribute to the overall success of the office by managing front desk operations, customer service functions, and administrative processes with a high level of professionalism and attention to detail. The role demands a proactive and organized individual capable of managing multiple priorities in a fast-paced and dynamic corporate environment while embracing a growth mindset and delivering exceptional service to internal stakeholders.

In this capacity, the Corporate Office Administrator will play a supportive role in event coordination for the sales team, assist with expense report management for senior leadership, and maintain essential office amenities such as supplies and meeting spaces. The administrator will also facilitate communication and coordination with building management and facility vendors to ensure an optimal working environment. This job offers an hourly salary ranging from $29 to $31, depending on experience, and comes with a competitive benefits package including health, dental, vision, paid time off, and retirement plans. Mandarin Oriental invests in its employees by providing continuous learning and development programs, wellness initiatives, and a unique MOstay program that offers complimentary and discounted stays at Mandarin Oriental properties worldwide. This position is ideal for someone who thrives in a team environment, upholds high standards of discretion and professionalism, possesses strong organizational and communication skills, and is motivated by delivering outstanding service excellence within the luxury hospitality industry.