Dental Office Receptionist/Front Desk Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Professional training
Career development opportunities
friendly work environment

Job Description

Apex Family Dental PC is a reputable dental office proudly serving the bustling areas of Manhattan, Queens, Brooklyn, and their surroundings. The practice is committed to delivering exceptional dental care with a friendly, compassionate approach that ensures patient satisfaction and comfort. Known for combining extensive dental knowledge with a genuine passion for smiles, Apex Family Dental PC fosters a welcoming and professional environment tailored to meet the diverse needs of its patients. The team at Apex Family Dental PC consists of dedicated dental health professionals who prioritize not only advanced dental treatments but also the overall experience of patients, making every visit pleasant and reassuring. With a strong community presence, the practice continues to grow as a trusted provider of high-quality dental medicine while focusing on building lasting relationships with its patients. Their commitment to excellence and service dedication makes them a standout choice for dental care in the New York City metropolitan area.

The Receptionist Front Desk position at Apex Family Dental PC is an essential role within this vibrant dental office located in the Lower Manhattan Chinatown area. This role offers both part-time and full-time employment options to accommodate different scheduling needs. As the first point of contact for patients, the receptionist ensures a smooth and welcoming experience through patient greeting, appointment scheduling, and effective communication. This role requires a patient-oriented and personable individual who can proficiently handle phones, discuss treatments with both patients and doctors, collect payments, and understand dental insurance processes. In addition, proficiency in typing and internet use is important to maintain accurate and efficient data entry functions. This position also values a friendly demeanor combined with strong customer service skills, making the work environment comfortable for both patients and staff.

The ideal candidate may also be bilingual, with Mandarin or Cantonese language skills preferred, reflecting the cultural diversity of the clinic's patient base. Flexibility to work weekends is required, supporting the clinic's commitment to accommodating patient schedules. While experience in the dental field is beneficial, this position is open to candidates willing to learn, as training will be provided. Compensation for this role is competitive and commensurate with experience, allowing for growth and opportunity within the organization. Overall, this front desk role at Apex Family Dental PC offers a dynamic and fulfilling career opportunity for individuals passionate about customer service and healthcare in a supportive and professional dental office environment.

Job Requirements

  • Patient-oriented and personable
  • willingness to learn and be trained
  • proficiency in typing and internet use
  • ability to handle phone communication professionally
  • able to discuss treatments and insurance with patients and doctors
  • flexible availability including weekends
  • hard-working and reliable

Job Qualifications

  • High school diploma or equivalent
  • previous customer service experience preferred
  • basic computer skills including typing and internet use
  • ability to communicate clearly and effectively
  • bilingual in Mandarin or Cantonese preferred
  • strong interpersonal skills
  • ability to work weekends

Job Duties

  • Greet patients upon arrival
  • make and manage appointments
  • answer incoming phone calls
  • collect payments from patients
  • discuss treatment plans with patients and doctors
  • understand and process insurance information
  • perform accurate data entry

Job Criteria

Experience

No experience required


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