Party Coordinator - (Expired Job)

Urban Air Adventure Parks is a leader in the indoor adventure park industry, known for creating memorable and fun experiences through a variety of attractions suitable for all ages. Established as a Dallas-based company, Urban Air has become a market leader and pioneer in location-based entertainment, setting the standard for adventure parks worldwide. Their mission focuses on providing kids and families with an entertaining environment that encourages them to aim higher and achieve goals they previously thought were out of reach.

Urban Air Adventure Parks offers an exciting working environment centered on energy, fun, and customer engagement. The company values every team member's contribution, emphasizing the importance of personal development and career growth within a fast-paced, multi-faceted entertainment setting. Their approach to business culture promotes teamwork, guest satisfaction, and a safe, secure, and sanitary environment for both employees and guests.

The Party Coordinator role at Urban Air Orange is a dynamic and customer-focused position. This role serves as the 'First Point of Contact' for guests planning group events such as birthday parties, church activities, sports groups, corporate team building, and other gatherings. A key part of the job involves collaborating closely with guests to create the perfect combination of food, drinks, and attractions tailored to their specific needs. This position requires an outgoing and personable individual with excellent verbal and written communication skills, as well as a passion for delivering excellent customer experiences.

In this role, the Party Coordinator is responsible for responding promptly to leads, often within the same or next business day, ensuring a seamless and responsive guest interaction. The individual in this position thrives on surpassing goals, loves scheduling sales well in advance, and excels at building and maintaining relationships that result in repeat business and referrals. The role demands a high level of conflict resolution skills, a positive and energetic attitude, and a dedication to representing Urban Air with excitement and professionalism.

A typical day for the Party Coordinator embodies the company’s values. Employees are encouraged to act with ownership, proactively addressing needs, sharing ideas, and assisting team members. Selling the fun and collaborating with the park team to ensure outstanding guest experiences for group events are central themes. The position involves working within a team-oriented environment that celebrates success, prioritizes safety, and maintains high standards across all operations.

Working at Urban Air means joining a business casual, family-friendly environment where employees enjoy the lively atmosphere of a destination filled with millions of dollars’ worth of attractions and truly unique experiences. The role requires flexibility to work weekends and evening shifts, which aligns with the customer base’s peak activity times. Urban Air promotes an inclusive and equal opportunity workplace, welcoming diverse candidates ready to contribute their energy and skills to the team.

Overall, this position offers great room for growth in the entertainment industry, the opportunity to be part of a market-leading company, and the satisfaction of making every event an extraordinary experience. Urban Air’s commitment to innovation, guest satisfaction, and employee development makes this an ideal role for someone who thrives in a vibrant, fast-paced, and fun business environment.