Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
flexible schedule
Job Description
Oak View Group (OVG) is a globally recognized leader in premium live entertainment infrastructure and services. Established in 2015, OVG operates an extensive platform that includes venue development and comprehensive capabilities in venue management, hospitality, and sponsorship sales. The group manages a prestigious portfolio of seven world-class venues and collaborates with some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This global footprint and reputation make OVG a pioneer in the live entertainment industry, consistently delivering unparalleled experiences to millions of patrons worldwide.
One of OVG's flagship venues is PeoplesBank Arena, located in downtown Hartford, Connecticut. With a seating capacity exceeding 15,000, PeoplesBank Arena is the premier destination for sports and entertainment in the region. The arena hosts an impressive lineup of events ranging from the celebrated UConn men’s and women’s basketball games—led by illustrious Hall of Fame coaches Geno Auriemma and Dan Hurley—to the high-energy Hartford Wolf Pack hockey games, the primary developmental affiliate of the New York Rangers. Beyond sports, the venue attracts an eclectic mix of concerts, family shows, ice-skating extravaganzas, consumer events, and trade shows. Over time, PeoplesBank Arena has played host to legendary performers such as Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, Black Eyed Peas, Britney Spears, and Drake, highlighting its status as a central hub for entertainment in Connecticut and beyond.
The Events Manager role at PeoplesBank Arena is a critical position within OVG’s event management team. As an Events Manager, you will be entrusted with overseeing every aspect of assigned events from the initial planning stages through to event completion. This full-time role, based at the arena’s location at One Civic Center Plaza in Hartford, offers an annual salary range of $60,000 to $70,000. The position includes comprehensive benefits such as health, dental, and vision insurance, 401(k) savings plans with company matching, and paid time off including vacation, sick days, and eleven holidays.
Your responsibilities will include managing high-profile arena events like UConn basketball games, Hartford Wolf Pack hockey matches, concerts, and family shows. You will collaborate closely with facility clients to understand and anticipate event needs, coordinating with internal teams such as operations, audio/visual, telecommunications, custodial, security, marketing, and maintenance to ensure seamless event execution. You will prepare detailed event documentation, including layouts and setup instructions, and serve as the key liaison between facility users and staff. Additionally, you will enforce facility policies, ensure compliance with safety codes, manage event staff schedules including union labor, and work collaboratively with municipal officials for event security and logistics.
This role demands a proactive and detail-oriented professional capable of problem-solving in dynamic live event settings. Your leadership will directly influence the quality and success of events, with responsibilities extending to financial preparations such as pre-show estimates and post-show settlements. You will be expected to uphold and champion OVG’s commitment to innovation, inclusivity, and excellence by fostering effective communication and teamwork throughout the event lifecycle. A flexible schedule is essential, as the role requires working during nights, weekends, holidays, and varied event hours. This is a unique opportunity to contribute significantly to one of the most vibrant live entertainment hubs in the country while advancing your career within a globally respected company dedicated to shaping the future of live entertainment.
One of OVG's flagship venues is PeoplesBank Arena, located in downtown Hartford, Connecticut. With a seating capacity exceeding 15,000, PeoplesBank Arena is the premier destination for sports and entertainment in the region. The arena hosts an impressive lineup of events ranging from the celebrated UConn men’s and women’s basketball games—led by illustrious Hall of Fame coaches Geno Auriemma and Dan Hurley—to the high-energy Hartford Wolf Pack hockey games, the primary developmental affiliate of the New York Rangers. Beyond sports, the venue attracts an eclectic mix of concerts, family shows, ice-skating extravaganzas, consumer events, and trade shows. Over time, PeoplesBank Arena has played host to legendary performers such as Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, Black Eyed Peas, Britney Spears, and Drake, highlighting its status as a central hub for entertainment in Connecticut and beyond.
The Events Manager role at PeoplesBank Arena is a critical position within OVG’s event management team. As an Events Manager, you will be entrusted with overseeing every aspect of assigned events from the initial planning stages through to event completion. This full-time role, based at the arena’s location at One Civic Center Plaza in Hartford, offers an annual salary range of $60,000 to $70,000. The position includes comprehensive benefits such as health, dental, and vision insurance, 401(k) savings plans with company matching, and paid time off including vacation, sick days, and eleven holidays.
Your responsibilities will include managing high-profile arena events like UConn basketball games, Hartford Wolf Pack hockey matches, concerts, and family shows. You will collaborate closely with facility clients to understand and anticipate event needs, coordinating with internal teams such as operations, audio/visual, telecommunications, custodial, security, marketing, and maintenance to ensure seamless event execution. You will prepare detailed event documentation, including layouts and setup instructions, and serve as the key liaison between facility users and staff. Additionally, you will enforce facility policies, ensure compliance with safety codes, manage event staff schedules including union labor, and work collaboratively with municipal officials for event security and logistics.
This role demands a proactive and detail-oriented professional capable of problem-solving in dynamic live event settings. Your leadership will directly influence the quality and success of events, with responsibilities extending to financial preparations such as pre-show estimates and post-show settlements. You will be expected to uphold and champion OVG’s commitment to innovation, inclusivity, and excellence by fostering effective communication and teamwork throughout the event lifecycle. A flexible schedule is essential, as the role requires working during nights, weekends, holidays, and varied event hours. This is a unique opportunity to contribute significantly to one of the most vibrant live entertainment hubs in the country while advancing your career within a globally respected company dedicated to shaping the future of live entertainment.
Job Requirements
- Bachelor's degree from accredited college or university
- 3-5 years of experience in event management or related field
- proficiency in Microsoft Office applications
- ability to occasionally lift heavy objects
- strong communication skills
- ability to provide excellent customer service
- availability to work flexible hours including nights, weekends, and holidays
- ability to obtain CPR certification is a plus
Job Qualifications
- Minimum of 3-5 years of experience in direct support of events in a public assembly facility or related field
- bachelor's degree from an accredited college or university with major coursework in event management, sports administration, public relations, marketing, business administration, or a related field
- proficient in the use of Microsoft Office
- AutoCAD experience preferred
- strong oral and written communication skills
- ability to occasionally lift heavy objects
- must have computer skills in Microsoft Office applications, word processing, spreadsheets, databases, presentations, and internet software
- possession of, or ability to obtain, a current CPR certificate is preferred
- ability to provide exceptional customer service even in stressful situations
Job Duties
- Plan, service, and manage a variety of arena events including hockey games, basketball games, concerts, and family shows
- meet with facility clients to determine event needs
- provide information and direction to operations and support staff including audio/visual, telecommunications, set-up, custodial, maintenance, security, and marketing personnel
- prepare and distribute event documentation including drawings, layouts, diagrams, and setup instructions
- submit service requests to schedule event staff according to client requests
- resolve set-up changes and ensure compliance with fire, building, and safety codes
- serve as facility representative during events enforcing policies and resolving issues
- establish and maintain effective relationships with staff, contractors, and facility users
- communicate with municipal officials to ensure patron security and smooth event operation
- assist in building preparation and financial settlements for events
- guide event staff in resolving patron issues
- work to improve operations and streamline processes
- execute event contracts and rental agreements
- function as a liaison between facility users and staff
- prepare event evaluations and cost estimates
- maintain accurate records
- participate in committees
- create detailed event data sheets
- assist with scheduling union labor and security
- coordinate with finance and food and beverage departments
- serve as Manager on Duty as scheduled
- work a flexible schedule including nights, weekends, and holidays
- perform other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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