Housekeeping Attendant

The Ritz-Carlton, a prestigious luxury hotel brand under Marriott International, is renowned worldwide for its exceptional hospitality and commitment to providing outstanding guest experiences. Operating more than 100 award-winning properties across the globe, The Ritz-Carlton has built a reputation centered on luxury, service excellence, and meticulous attention to detail. As part of Marriott International, a leading global hospitality company, The Ritz-Carlton benefits from a rich blend of culture, talent, and innovation, creating an environment where associates are empowered to thrive and deliver memorable service. Marriott International is dedicated to fostering equal opportunity employment and values diversity and inclusion, ensuring that every employee’s unique background is respected and celebrated.

At The Ritz-Carlton located at 50 Central Park South, New York, the housekeeping department plays a critical role in upholding the brand’s legendary standards. The position available is a full-time Substitute Housekeeper role with a competitive pay range of $30.24 to $40.32 per hour, classified as a non-management role. The successful candidate will be part of a dynamic team delivering the signature "Gold Standards" that define the guest experience at The Ritz-Carlton.

Housekeeping team members are responsible for maintaining the cleanliness, orderliness, and overall ambiance of the guest rooms and public areas. This position requires prompt and professional service in response to guest requests as well as collaboration with other hotel departments. Duties include replenishing guest amenities, changing linens and terry, making beds, cleaning bathrooms, removing trash, and ensuring all in-room appliances and furnishings are present and in good condition. Attention to detail in dusting, polishing, and floor care is essential to creating a welcoming environment that meets the high expectations of luxury travelers.

Safety and security are paramount at The Ritz-Carlton. Employees are expected to follow all company safety protocols, report hazards or maintenance issues, and complete required safety training. Physical stamina is required due to the nature of the work, involving standing, walking, bending, lifting, and pushing carts loaded with supplies. The role also emphasizes the importance of professionalism in both appearance and communication, fostering a respectful and supportive workplace culture.

No formal education, prior work experience, or certifications are required for this role, making it an excellent opportunity for individuals seeking a career in hospitality. The organization values team players who are eager to learn, capable of supporting their colleagues, and dedicated to exceeding guest expectations through genuine service and attention. The Ritz-Carlton culture is built on the foundational principles of the Gold Standards: the Employee Promise, Credo, and Service Values, which inspire all team members to perform thoughtfully and graciously.

Joining The Ritz-Carlton means becoming part of a recognized global brand leader in luxury hospitality. The company fosters an environment where every employee is encouraged to be their best self — to do their best work, pursue their purpose, and belong to a remarkable global team. This role offers a pathway to grow within a world-class organization known for its dedication to excellence and employee development. If you are passionate about hospitality, service, and contributing to a positive guest experience, this Substitute Housekeeper position offers an incredible opportunity to step into the world of luxury hotel operations.