Sales Engineer Job Description

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Sales Engineer Job Overview

We at [Company Name] are seeking a Sales Engineer to be assigned to our [Office Name] in [Location].

As part of our [Team Name], you will be in charge of product demonstrations, translating complex tech concepts into understandable terms for clients. You will also work closely with both sales and tech teams to ensure a zero-friction sales process.

Our Sales Engineers are problem-solvers who elevate client understanding and turn their insights into golden nuggets for the organization.

Salary: $95,000–$105,000/year

Schedule: Full-time (40 hours per week), office-based

Sales Engineer Duties & Responsibilities

• Conduct thorough technical assessments of client needs and requirements to propose customized solutions
• Collaborate with the sales team to understand customer pain points and effectively communicate how our products or services address those issues
• Develop and deliver compelling technical presentations and demonstrations to prospective clients, highlighting the unique value proposition of our offerings
• Act as a liaison between the customer and the internal engineering and product development teams, providing detailed technical specifications and ensuring accurate implementation
• Assist in the preparation of technical proposals, including the scope of work, timelines and cost estimates, aligning them with the client’s objectives
• Stay current on industry trends, competitive products and emerging technologies to advise clients on the latest innovations and best practices
• Conduct training sessions for clients on the use and maintenance of our products, fostering a smooth transition from sale to implementation
• Troubleshoot and resolve technical issues during the pre-sales and post-sales phases, ensuring customer satisfaction and long-term relationships
• Collaborate with the marketing team to develop technical collateral, including case studies, whitepapers and product documentation, to support the sales process
• Attend industry conferences and networking events to build relationships, identify new business opportunities, and stay informed about market dynamics
• Continuously gather feedback from customers and provide insights to the product development team for ongoing product improvement
• Participate in cross-functional teams to address complex customer challenges and contribute to the overall success of the sales and engineering departments

Sales Engineer Experience Requirements & Skills

• Minimum of [Number] years of experience in a sales engineering or technical sales role
• Extensive experience in conducting technical assessments and translating customer requirements into effective solutions
• Advanced presentation skills, with the ability to deliver clear and compelling technical demonstrations
• Excellent communication and interpersonal skills, capable of building rapport with diverse stakeholders
• Proficient in creating and delivering technical proposals, including scope, timelines and cost estimates
• Problem-solving skills with the ability to troubleshoot and resolve technical issues effectively
• Strong negotiation skills, capable of finding win-win solutions for both the company and the client
• Experience with [Software Tools or Platforms] is a plus

Sales Engineer Education & Qualifications

• Bachelor’s degree in Business, Computer Science, Engineering or a related program; master’s degree holders preferred
• Additional certifications or courses in sales engineering or a related field are a plus

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