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Sales Engineer Job Description

A male sales engineer wearing headphones and crossing his arms

Sales Engineers sell scientific and technological products and act as liaisons between the sales and tech teams.

With their technical expertise, they demonstrate how the technology aligns with the client’s business goals, building connections between the product and potential users.

Sales Engineers need to have both customer service and technical knowledge to do their job effectively.

A male sales engineer wearing headphones and crossing his arms
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Sales Engineer Job Overview

We at [Company Name] are seeking a Sales Engineer to be assigned to our [Office Name] in [Location].

As part of our [Team Name], you will be in charge of product demonstrations, translating complex tech concepts into understandable terms for clients. You will also work closely with both sales and tech teams to ensure a zero-friction sales process.

Our Sales Engineers are problem-solvers who elevate client understanding and turn their insights into golden nuggets for the organization.

Salary: $95,000–$105,000/year

Schedule: Full-time (40 hours per week), office-based

Sales Engineer Duties & Responsibilities

  • Conduct thorough technical assessments of client needs and requirements to propose customized solutions
  • Collaborate with the sales team to understand customer pain points and effectively communicate how our products or services address those issues
  • Develop and deliver compelling technical presentations and demonstrations to prospective clients, highlighting the unique value proposition of our offerings
  • Act as a liaison between the customer and the internal engineering and product development teams, providing detailed technical specifications and ensuring accurate implementation
  • Assist in the preparation of technical proposals, including the scope of work, timelines and cost estimates, aligning them with the client’s objectives
  • Stay current on industry trends, competitive products and emerging technologies to advise clients on the latest innovations and best practices
  • Conduct training sessions for clients on the use and maintenance of our products, fostering a smooth transition from sale to implementation
  • Troubleshoot and resolve technical issues during the pre-sales and post-sales phases, ensuring customer satisfaction and long-term relationships
  • Collaborate with the marketing team to develop technical collateral, including case studies, whitepapers and product documentation, to support the sales process
  • Attend industry conferences and networking events to build relationships, identify new business opportunities, and stay informed about market dynamics
  • Continuously gather feedback from customers and provide insights to the product development team for ongoing product improvement
  • Participate in cross-functional teams to address complex customer challenges and contribute to the overall success of the sales and engineering departments

Sales Engineer Experience Requirements & Skills

  • Minimum of [Number] years of experience in a sales engineering or technical sales role
  • Extensive experience in conducting technical assessments and translating customer requirements into effective solutions
  • Advanced presentation skills, with the ability to deliver clear and compelling technical demonstrations
  • Excellent communication and interpersonal skills, capable of building rapport with diverse stakeholders
  • Proficient in creating and delivering technical proposals, including scope, timelines and cost estimates
  • Problem-solving skills with the ability to troubleshoot and resolve technical issues effectively
  • Strong negotiation skills, capable of finding win-win solutions for both the company and the client
  • Experience with [Software Tools or Platforms] is a plus

Sales Engineer Education & Qualifications

  • Bachelor’s degree in Business, Computer Science, Engineering or a related program; master’s degree holders preferred
  • Additional certifications or courses in sales engineering or a related field are a plus

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