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Sales Administrator Job Description

A sales administrator holds a phone to her ear while facing a monitor

Sales Administrators receive and process sales orders through diverse channels, ensuring accuracy in each transaction and issuing invoices promptly. They also maintain comprehensive sales records, compile monthly sales reports and liaise with other departments to streamline operations.

A successful Sales Administrator possesses strong organizational, interpersonal and multitasking capabilities.

A sales administrator holds a phone to her ear while facing a monitor
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Enhance your hiring process for Sales Administrator positions with OysterLink’s Job Description Template. This template is designed to simplify recruitment, helping you attract highly qualified candidates for your team.

Sales Administrator Job Overview

Join our team at [Company Name] as a Sales Administrator, where you’ll play a crucial role in managing purchase orders, invoices and ensuring seamless communication between customers and our organization.

Your responsibilities will include verifying customer information, relaying order instructions and completing monthly sales reports.

To thrive in this role, we seek candidates with experience in a sales environment and advanced administrative skills. Outstanding Sales Administrators at [Company Name] understand sales performance metrics and provide excellent administrative support to ensure the achievement of sales targets.

If you thrive in a team-oriented environment and are dedicated to success, we encourage you to apply and become part of our dynamic team.

Salary: $44,000–$64,000

Schedule: Full-time (40 hours per week), with the possibility of overtime beyond 40 hours per week

Sales Administrator Duties & Responsibilities

  • Issue sales transaction invoices with attention to detail
  • Verify orders, including customers’ personal information and payment details
  • Contact customers by phone or email to answer queries and obtain missing information
  • Compile monthly sales reports to assess performance
  • Expedite orders through internal coordination for timely fulfillment
  • Identify new products to enhance the product offerings
  • Support the sales department with additional administrative tasks when required
  • Communicate important feedback from customers internally for improvement
  • Ensure sales targets are met and report any deviations promptly
  • Monitor and manage inventory levels, coordinate with suppliers and resolve discrepancies
  • Assist in organizing sales events, ensuring seamless logistics and on-site support
  • Generate client leads and work towards increasing the customer base
  • Support the Accounting department in collecting due invoices
  • Participate in weekly sales meetings and provide regular reports based on the relevant activities of the role

Sales Administrator Experience Requirements & Skills

  • Previous experience in sales administration or a similar role
  • Exceptional interpersonal and customer service skills
  • Experience with industry software like HubSpot CRM, Freshsales or similar
  • Advanced knowledge of administrative recordkeeping
  • Understanding of sales performance metrics
  • Strong problem-solving, decision-making and interpersonal abilities
  • Excellent communication, numerical and analytical skills
  • A team player with a high level of dedication
  • Ability to work under strict deadlines
  • Strong attention to detail and accuracy
  • Ability to adapt to changing priorities and work in a fast-paced environment
  • Ability to maintain a professional and friendly demeanor

Sales Administrator Education & Qualifications

  • A high school diploma or GED is required

Sales Administrator Job Description Template – Free Download

Finding the right Sales Administrator is crucial for your organization’s success. Download our Sales Administrator Job Description Template to create an effective job description and attract the best candidates who fit your needs.

Related: How To Write a Job Description

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